Sometime during the week of November 20, 2011, I placed a telephone order from a television advertisement I saw on Fox News Channel for a Non Stick 9" Sauté Pan which was billed at $19.99 for two pans. This offer was to include a free surprise gift and there was advertised a $4.99 shipping and handling fee. When telephoning the number, I was put into an automated- voice command system that did not allow for interaction with a human. The system first took my credit card number and billing information then ran me through a series of attempts to sell me additional items that I may opt to purchase. I agreed to one lid to go with the set of two pans. At this time, the system locked me into a magazine subscription that I did not want or request and was unable to opt out of. The system then began to authorize me for a trip to the Caribbean that I qualified for which I did not want. I am savvy enough to know that one does not get a Caribbean Cruise for buying $19.99 worth of frying pans. I was able to get on the phone with a real person at the end of the call and cancel the "free" Caribbean cruise. Several days later I found my credit card had been assessed a charge of $84.93. I immediately called OrGREENIC, before I even received the merchandise and told them I wished to cancel the entire order. They sent me a UPS label and I returned unopened box upon receipt, and I stress unopened, on December 19, 2011 and it was Delivered On:Friday, 12/23/2011 at 7:52 A.M. Left At: Dock Signed By: ROBERT. Several subsequent phone calls finally resulted in a refund of $19.98 on January 9, 2012 with the promise that the remaining amount of $64.96 to be refunded within "seven to Ten Business days" A direct quote from Preston, Employee number 8092 said to me on January 10th at 440PM EST. Three subsequent phone calls have resulted in empty promises of a refund within 7 to 10 days. No refund on the items that were never removed from the sealed box, no refund on the items that were promised to cost $19.99 plus $4.99 S&H. We are now at almost 60 days past the date of my original refund request. I see no resolution in site .
JC 2-1-2012

Get in touch with your credit card company to take these charges off. Also let them know of the over charge and bad business you had with the company. You will get the charges taken off your account.