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Pacific home remodeling

United States,
California

Consumer complaints and reviews about Pacific home remodeling

Matthew Send email
 
Feb 29, 2012

Harassing phone calls

What a nightmare! I gave Pacific Home Remodeling my name and number to receive some further product information, while at a show. For months I have received phone calls. I am now being harassed by their sales team several times a day for the past 2 weeks. I have gone as far as to speak to several different managers asking them to remove me from their list. As a last resort I finally threatened to sue them for the harassing phone calls and do you know what their response was!?!? The sales person told me to "Go ahead. Sue us." and then he hung up on me. Great company huh? Why would anyone trust their home remodeling to a company with a such obvious disrespect for their "prospective" clientele. I wonder how they treat the poor souls who actually have become customers.
DON'T EVER SUBJECT YOURSELF TO HELL I AM IN BY ALLOWING A PACIFIC HOME REMODELING SALES PERSON TO GET A HOLD OF YOUR INFORMATION!
MEMKY Send email
 
Feb 29, 2012

Harassing phone calls

I continue to be amazed at the DIS-INFORMATION and WRONG information I find here. I did my own research too...and most of you are wrong.
1. Pacific Home Remodeling and Pacific Coast Home Solutions are NOT the same company. Look up the business licenses, the addresses the phone numbers, none cross reference! These ARE two different companies. PHR is located in LA on Washington Blvd. Pacific Coast Home Solutions is located in Anaheim on E. La Palma Blvd.

2. Greg GG says "Hopefully I'll get a big lump of cash when they violate the registry so I can give it back to the elderly lady in San Diego that was ripped off by these people"...then he gives a link to the story in San Diego. READ IT. Pacific Coast IS NOT the company in the story! It's Pacific Home REMODELING. Pacific Coast Home Solutions does not do second mortgages or attach anything to your home. We use a separate UNSECURED line of credit from GE or Wells Fargo for your use.

As for the post about poor old TEX Cote being a scam...well go to their website and contact the owner. Tell him his family owned company is a scam. Family owned and operated since 1961.Tell the airports that use it, its a scam. Tell KOHLS department stores it's a rip off. Tell the Kennedy Space Center Propellant Building in Florida it's all fake...don't trust me, check out the tex cote website and see the gallery of commercial applications...But don't tell OFFICE DEPOT that their worldwide HQ is covered in SCAM stuff...I bet they'll be mad huh? Santa Clara University with all their brainiacs decided on TEX COTE, but I'm sure who ever left the post here saying its all a rip off must be right huh? I don't mean to be smart, but I'm trying to make a point. Think maybe the guy telling you Tex Cote is a scam is maybe a painter or sells paint? THAT you have to redo every what...5 years or so? TexCote is guaranteed to last the life of your home!
Will any paint company do that? So how is that a rip off. Seems paint is the rip off.

Finally in all seriousness...would you believe the the home improvement industry is very competitive? Would you believe competitors, fired employees and such will leave negative things on websites to scare you off? Think we're some CHUCK IN A TRUCK scammers?...Well, I invite you to come to our Corporate Offices located at 4155 E. La Palma Ave in Anaheim Ca...Suite 500 and voice your concerns. Tour our facility, meet our people and after you leave, please have the honesty to re-post your new findings.
Getting repeat calls? Let us know. We'll take you off the list. That doesn't mean our autodialer might not call you again if we purchase another list that has you on there. But if we do, we'll take you off that one too. If you get a call and get hung up on, it's the autodialer checking through thousands of numbers we purchase to see if they are good. Unfortunately about 45% of most lists you buy are bad numbers, disconnected, people have moved or died...so instead of hiring someone to dial bad numbers all day...(we want our telemarketing people calling real live homeowners) we use the autodialer. After you answer "hello"...it logs that as a good number and forwards it to the call center.

We're not malicious crooks with drug addicts running around our offices. How could we stay in business for over 15 years doing that? Come, visit us in Anaheim. Meet us, ask us questions, field your complaints or just take the tour. But in the meantime check out these websites. http://www.pacificcoasthomesolutions.com/about-us/index.php
Approved by the League of Ca Homeowners----Approved A rating BBB-----Four and Five Stars on Trust Link, Google and Yellow Pages.com. Scammers don't have these kinds of ratings. Do you think we got to be #99 in the USA by doing poor work? (Top Remodeler Magazine 2011)

In closing, if we've driven you crazy with calls, please accept our apology. If we can do anything to show you who we are and what kind of quality work we do, please let us know (references, past customers, photos) Write us a note, email us or come by.
Or heck, call us and we'll even come to you...at no charge! :)
Thanks--The Staff at PCHS-Anaheim CA

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