I thought that I was using a reputable company to file my 2010 taxes last night. The software asked almost everything that H & R Block did but when I input my credit card number, the screen flipped out and no receipt was provided to me. I went looking through their Web site only to find that there is no contact information, no phone number, no address of the compnay. I did some googling today and found out that the company is in NY, I beleive it was Corona. I paid $64.95 and I wnat my money back. When I log into their site to get a status update, it says that it was emailed to me. They did NOT email me anything. I added them to my safe list as soon as it flipped out after entering in my credit card info. I emailed the support team and asked for a phone number to contact them and asked if I could print off my tax reutrn and someone just emailed me back asking for an account number, which there isn't one or my social, or my User ID. so that they could provide me with an update and that they couldn't help me using the Yahoo email that they forced me to open. I gave them my ss number and my User ID and I haven't heard anything back from them. I sent my husband to the bank to cancel that transaction and they told him to contact the company. Tomorrow if there is any money left in that account, I will be withdrawing it all. I explained to him, again, that there is no contact information that is why I am so excited. This company is bogus and I see that another woman has filed a complaint and received her money back. That is all I am asking for. I am not completey saitisfied and want my money back. They didn't even offer to file the return electronically like H & R Block would have done for me but it was an old tax return year filing and H & R Block only does the current year filing. Please contact me at (919) 412-0923. I entered my phone number incorrectly. My main email address is: [email protected]

LoL, sounds like your blackmailing them?

I also used them but did some research before paying, after reading your post.

---First they communicated with me and you, therefore they couldn't be a bogus site.

---I also contact them regarding you saying this "Yahoo email that they forced me to open." and they said that you were probably confused, which I agree because I just did my order and this wasn't required nor was it stated on the site. Your comment doesn't make sense.

---Regarding your email, have you tried check your spam folder?

---LoL read this " They didn't even offer to file the return electronically like H & R Block would have done for me but it was an old tax return year filing and H & R Block only does the current year filing.", this doesn't even make sense, your basically saying no one electronically file old tax returns, which is also state on their site.

--- Furthermore I check the BBB site and they have a AAA+ rating.

All I could conclude is that you have no complaint and that your just "Excited" confused.