Hi

I am freelancer and i work in elance , few days ago , i change my withdraw method, i added new method named Payoneer, i also have a fiverr account. i got 40$ from fiverr and i transfer it to payoneer and i got the money easily to my bank. all is going good. i thought all is ok ,
after few days i transfer my money from elance to fiverr. i have 1200-1400$ in elance. i put small amount of my last small project to transfer.
its 47.19$ only its transferred to payoneer easily but after one day payoneer email me that my bank not approved my withdrawl and i have to verify account again, my account is already verified and i already take payments from fiverr.
i give all details,i talk to customer care agents 15 times.... 5 times i give my all bank statements , but they not approved.
my 47.91$ is stucked and but i save my 1400$ in elance, thank god i will not transfer all money.but i want my money back ,i know 47$ is very small for payoneer , but its very important for me, its not about money , its about fraud that payoneer do with users.now i am tensed and i will never trust payoneer,

they giving me this messges after verifying 5th time

Check my full story with payoneer :
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Response (05/21/2015 06:48 AM)
Thank you for providing us with your correct bank account details.
We have successfully updated your bank account details in our system.
In addition, we have transferred a request to the relevant department to re-process the failed payment to your bank account.
Should you require further assistance or information, please contact us at [email protected].
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Reference Number: 150521-000975
Dear

Response (05/22/2015 09:25 AM)

Please note that this matter is under review with the relevant department. Once we have additional updates regarding this matter, you will be informed via e-mail.
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Reference Number: 150521-000975
Dear

Response (05/22/2015 02:47 PM)
Please note that your USD balance was disabled while we changed your bank account details to prevent that your funds would go to the wrong bank account. Now that your account has been updated with the correct bank account details, we have reactivated your USD balance and will re-process your payment.

We appreciate your understanding and patience.
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Reference Number: 150521-000975
Dear

Response (05/26/2015 03:49 AM)
Thank you for your patience.
Please be advised that your payment of USD 47.91 will be processed to your bank account in the next business day.
Once the funds are sent your bank, you will get an email informing you of this.

You may now continue with transferring funds from your Elance account and this will be sent to your correct bank details.

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Please be advised, in order for your withdrawals to be transferred directly from your Payoneer account to your local bank, please complete the following steps:
Login to your Online Payoneer Account -- under the “Withdrawal” tab, select “My bank account”
Please click on the “Add Bank Account” button and proceed to the account registration - follow the instructions on the page
A confirmation email will be sent to you with your withdrawal submission approval and further details.

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BUT PAYONEER FORGET TO PUT ABOVE OPTION IN USER DASHBOARD, ITS ONLY IN CUSTOMER CARE DASHBOARD.
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Reference Number: 150527-003561
Dear

Response (05/27/2015 09:52 AM)
Kindly note the Bank Statement that you provided us is insufficient. please provide us with a complete bank statement displaying your full details in order to resolve the issue with your payment.
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I WANT TO KNOW WHY THEY APPROVED MY ACCOUNT IN STARTING AND WHY THEY TRANSFER MONEY TO MY ACCOUNT FIRST TIME. WHY THEY ARE MISGUIDING PEOPLES.


You may now continue with transferring funds from your Elance account and this will be sent to your correct bank details.

please suggest what i do , can i report to ciber security or FBI for this fraud, because i don't want that no one will suffer like me , i prey that this site will close soon and our money will never digest to them

Thank You