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PayPal

United States,
Maine

Consumer complaints and reviews about PayPal

brendaml Send email
 
Oct 23, 2018

APR rate hike

In July of 2018, PayPal changed their bank. In this change, my APR was raised six percent, from 19% to 25%. When I called and asked why my APR was at this rate, I was told that they changed banks and raised the APR. I have been a customer of PayPal for several years. My account has never been in error. I have never missed a payment. I relayed all this information to the PayPal employee and asked that my APR be reduced. I was told that there is NO WAY to reduce this six percent increase. I suggest everyone out there is check their account and see if your rate has gone up. It's stealing from their customers....you and me!

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