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pch, pch instant win games
United States,
Kentucky
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Consumer complaints and reviews about pch, pch instant win games
carolynn19
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Mar 27, 2015
changed my winnings from cash to tokens!
Pch instant win games are bogus! I been playing for over two yrs, I have won tokens after tokens and never complained about it. The other day one of my winning numbers matched one of the bottom numbers in the rhythm to riches game number 32 at the top matched number 32 at the bottom and the prize was $500 dollars (exactly how it was in the box) the game instructed me to click continue so I did only to be told CONGRATULATIONS YOU BANKED 1000 TOKENS! I immediately emailed pch customer service. Their response was lightening fast. They said our team reviewed your email and you DID NOT WIN $500. Sorry for any inconvenience this may have caused. I know for a fact that I won that prize, and I also know for a fact I seen the game change my winnings. That is not cool at all considering I've been a member and been playing for over 2 yrs. I can't believe how they have done a loyal member. I DONT WANT TO EVEN WASTE ANY MORE TIME ON THESE GAMES NOW. I KNOW THEY ARE FIXED SO NO ONE WINS ANYTHING. EVEN WHEN WE REDEEM OUR TOKENS WE DONT WIN. HAS ANYONE REALLY EVER WON ANYTHING FROM PCH? They should do the right thing and make the wrong they have done right........ They know I won fair and square, and they should pay up! They are giving themselves a bad rep. Very disappointed member rethinking my membership.
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