I chose a maid at Perfect Team Maid Agency at Bukit Timah Shopping Centre and they asked me to pay a deposit of $588. I had them write on my contract that they would refund me for various reasons. The interview did not happen on the day it was planned, and I asked them to refund me in full, but the lady that I dealt with Nadya, has been giving me excuses that she has to wait for her boss, and her boss was unreachable etc.... I made a police report as well as a report to MOM today. I would encourage everyone else who had the same experience to make a police report as well. It only took me 10 mins to file the report at the police station. Apparently if enough people were to file reports, they can upgrade it to a criminal case. If not, it would be left as a civil case. Please file a police report if you have had bad experience with them too. If not, they will continue to cheat more people!

Perfect Team Maid Agency is by far the worst agency ever!! All your comments and complaints above seem to be exactly like my experience. I dealt with the bukit timah brances, both - one on 1st floor with michelle & one on 2nd floor with doris. The people are horrid, rude, act like they're doing a favor on you by even looking at you. They keep complimenting a particular maid, teling you she's best suited for you etc etc ... later when things dont work out - they refuse to refund you the money and dont respond to your emails or phone calls. If you do manage to track them down - they keep you delayed for months for loan money!! I have finally gotten my loan amt back after 2 months and I swear, I never want to see the faces of these unprofessional, disgusting women!! Gosh!! What a nightmare dealing with them!!!

I'm got lots of complaint with this company as well I would like to specific it was Gek Poh branch it's a One man show lOts of delays worse its was run by a fillipino thousands of excuse for delay my maid is already with me for 2 months and I have yet to receive the passport and permit frOm them, I received letter from the mom saying that it is ready for collection, when I call the agency she ask me to
Ignore the letter and say their runner has collected just that he is not free to bring to the agency what the f-!

DONT EVER TAKE A MAID FROM PERFECT TEAM MAID AGENCY !!!

These guys are the biggest frauds. They will tell you false things about maid and push you maids who are unfit to work. When you are totally harassed and pissed off and ask for refund they will tell you that refund will be processed after some time and then keep giving fresh dates without processing the refund.


The staff is very rude ans doesnt have any apathy for customers


DO YOURSELF A FAVOUR, AVOID PERFECT TEAM MAID AGENCY !!!

Having the same problem with this agency. Lots of delay and lies and end up giving you maids that is lousy and cant speak english. When you want to return the maid, they said below 1 mth, you must pay for the maid's 1 mth salary. Its the worst maid agency in Singapore.