Very bad - I wish I had seen this website - they accepted my purchase, then at the last minute, changed my order. They called the night before to ask if it was OK. I would have used another service if I had time.

Note - this is a company in India - I didn't realize it until they called me the night before delivery.

The flourist lied about attempting to deliver on the order date, they will say anything to wash themselves of responsbility. Cannot be trusted

Conduct is misleading and deceptive.

Service is poor.

On the website it says “Satisfaction Guarantee “

“•On time delivery
•No Hidden Costs
•Refund or replace, if not satisfied”

This is also a lie.

Do not use this Indian based company which pretends to be global. I feel I have been scam.

Stand up for yourselves fellow internet consumers!


From: [email protected] [mailto:[email protected]]
Sent: Friday, 2 March 2012 12:41 AM
To: [email protected]
Subject: RE: Re: Re: Re: Re: Your order at Pickupflowers.com {code} - Approved

Dear Customer,
Thank you for your email.
Please be noted that the delivery attempt was already made on 14th Feb, but the recipient did not answer the call made by our local agents to confirm her availability. And if the recipient doesn't respond, How would you expect us to go ahead with the delivery .The florist has done their job by attempting for delivery on 14th Feb as requested but the delivery stayed unsuccessful as the recipient was not available. And also we felt that delivering it to house would be safer than delivering it to school address.
This was the main reason for the delayed delivery and it was not our fault.
And then the order was sent out for delivery after confirming with the recipient and was delivered on 17th Feb with recipients confirmation and indeed recipient is happy with the delivered product.
Hope you understand the situation.

Regards,
John.
________________________________________


The issue is that I paid for flowers to be delivered on valentines day, not 2 days later at the florist's convenience. As you know, flowers are priced more expensively on this festive day. I did not get the service I ordered and this makes me angry.

Give me a refund as agreed below or i will lodge a complaint with the Australian ACCC and Singapore CASE. This entire conversation will be forwarded onto the local regulators.

Namename

On Fri, Mar 2, 2012 at 12:10 AM, [email protected] <[email protected]> wrote:
Dear Customer,
Thank you for your reply.
We are sorry the refund is not possible as the order was delivered to the recipient.
We are also informed by our local agent that the recipient confirmed delivery and she said that she will inform the sender immediately.
We apologize for the inconvenience caused.
Regards,
Alena
________________________________________
Hi Mike,

I have not seen the refund come through, please check.

Thanks,

Namename
On Thu, Feb 16, 2012 at 10:09 PM, [email protected] <[email protected]> wrote:
Dear Namename,
We are apologize for the inconvenience caused.
We will cancel the order and issue refund to your account. The refund will reflect in next 3-4 business days.
Regards,
Mike
________________________________________

Your local florist called and wants to deliver the flowers to us today. This is absolutely ridiculous as I paid for flowers to be delivered on valentines day (paying a large premium to do so), not 2 days the event after at their choosing. We do not want the flowers anymore.

Please refund me my money immediately or I will lodge a complaint with the Australian ACCC and Singapore CASE.

Thanks,

Namename
On Thu, Feb 16, 2012 at 12:05 AM, [email protected] <[email protected]> wrote:

Dear Customer, Ã??Ã?Â

We are really sorry to hear that the order was not delivered to the recipient.

We will check with our local agent and get back to you ASAP.

Regards, Ã??Ã?Â

Adam.Ã??Ã?Â
________________________________________
Hi PUFs,

My flowers were not delivered yesterday for valentines day. I am very disappointed in your services.

Please give me a full refund asap.

Thanks

Namename Surname
On Sat, Jan 28, 2012 at 11:54 PM, [email protected] <[email protected]> wrote:
Dear Customer,
With reference to your order# code, We were able to successfully authorize your payment and thus your order has been approved formally to process the delivery of your order.
We request you to kindly verify the details of your order once again. If you need any corrections, please bring any such changes to our notice before the product is processed for shipping. Please note that we cannot accommodate any changes once the product is shipped or sent across for delivery.
Note: PickupFlowers is a Gifting Inc. brand. Your credit card or account statement will show "Gifting Inc." against this payment.
Order Summary
Product Price
US$
[ All I Want Is You - ]
Shipping and Handling
US
Sales tax
US
--------
Grand Total
US
--------
Shipping Address

Main Phone #:

Alternate Phone #:
Delivery Date : TUE, 14/FEB/2012

Gift Message


Special Instructions


Regards,
PickupFlowers.com
Where can I get help with reviewing or changing my order?
* Review your order here

* If needed, contact us 24 * 6 to change your order details:
- By Email: [email protected]
- By Chat : Live Chat
- By Phone:
�??�?� �??�?� USA - (001) 415 315 9697
�??�?� �??�?� UK - (0044) 20 3286 5896
�??�?� �??�?� Australia - (0061) 02 8006 1744
�??�?� �??�?� Hong Kong - (00852) 8193 0122
�??�?� �??�?� or Call us on Skype

Note: If you are unable to see the links above, please copy these in your browser

1. For reviewing order: https://secure.pickupflowers.com/control/orderstatus?order_id=eFjIYdn8IAEaLdM9OtVIqY%2FF&orderhistory=true
2. For Chat: http://www.pickupflowers.com/info/live-chat

Don't do it! I ordered 2 weeks ago for my girlfriends birthday on March 10th. They were to deliver between 11am - 3pm. I got an email from customer service at 4:30 pm... the day of scheduled delivery, asking me for extra money because of the distance from the local flower shop to the place of delivery. And that they could not deliver until the following day until i agreed to pay the extra fee. Unbelievable!!!

The flourist lied about attempting to deliver on the order date, they will say anything to wash themselves of responsbility. Cannot be trusted

Conduct is misleading and deceptive.

Service is poor.

On the website it says “Satisfaction Guarantee “

“•On time delivery
•No Hidden Costs
•Refund or replace, if not satisfied”

This is also a lie.

Do not use this Indian based company which pretends to be global. I feel I have been scam.

Stand up for yourselves fellow internet consumers!


From: [email protected] [mailto:[email protected]]
Sent: Friday, 2 March 2012 12:41 AM
To: [email protected]
Subject: RE: Re: Re: Re: Re: Your order at Pickupflowers.com {code} - Approved

Dear Customer,
Thank you for your email.
Please be noted that the delivery attempt was already made on 14th Feb, but the recipient did not answer the call made by our local agents to confirm her availability. And if the recipient doesn't respond, How would you expect us to go ahead with the delivery .The florist has done their job by attempting for delivery on 14th Feb as requested but the delivery stayed unsuccessful as the recipient was not available. And also we felt that delivering it to house would be safer than delivering it to school address.
This was the main reason for the delayed delivery and it was not our fault.
And then the order was sent out for delivery after confirming with the recipient and was delivered on 17th Feb with recipients confirmation and indeed recipient is happy with the delivered product.
Hope you understand the situation.

Regards,
John.
________________________________________


The issue is that I paid for flowers to be delivered on valentines day, not 2 days later at the florist's convenience. As you know, flowers are priced more expensively on this festive day. I did not get the service I ordered and this makes me angry.

Give me a refund as agreed below or i will lodge a complaint with the Australian ACCC and Singapore CASE. This entire conversation will be forwarded onto the local regulators.

Namename

On Fri, Mar 2, 2012 at 12:10 AM, [email protected] <[email protected]> wrote:
Dear Customer,
Thank you for your reply.
We are sorry the refund is not possible as the order was delivered to the recipient.
We are also informed by our local agent that the recipient confirmed delivery and she said that she will inform the sender immediately.
We apologize for the inconvenience caused.
Regards,
Alena
________________________________________
Hi Mike,

I have not seen the refund come through, please check.

Thanks,

Namename
On Thu, Feb 16, 2012 at 10:09 PM, [email protected] <[email protected]> wrote:
Dear Namename,
We are apologize for the inconvenience caused.
We will cancel the order and issue refund to your account. The refund will reflect in next 3-4 business days.
Regards,
Mike
________________________________________

Your local florist called and wants to deliver the flowers to us today. This is absolutely ridiculous as I paid for flowers to be delivered on valentines day (paying a large premium to do so), not 2 days the event after at their choosing. We do not want the flowers anymore.

Please refund me my money immediately or I will lodge a complaint with the Australian ACCC and Singapore CASE.

Thanks,

Namename
On Thu, Feb 16, 2012 at 12:05 AM, [email protected] <[email protected]> wrote:

Dear Customer, Ã??Ã?Â

We are really sorry to hear that the order was not delivered to the recipient.

We will check with our local agent and get back to you ASAP.

Regards, Ã??Ã?Â

Adam.Ã??Ã?Â
________________________________________
Hi PUFs,

My flowers were not delivered yesterday for valentines day. I am very disappointed in your services.

Please give me a full refund asap.

Thanks

Namename Surname
On Sat, Jan 28, 2012 at 11:54 PM, [email protected] <[email protected]> wrote:
Dear Customer,
With reference to your order# code, We were able to successfully authorize your payment and thus your order has been approved formally to process the delivery of your order.
We request you to kindly verify the details of your order once again. If you need any corrections, please bring any such changes to our notice before the product is processed for shipping. Please note that we cannot accommodate any changes once the product is shipped or sent across for delivery.
Note: PickupFlowers is a Gifting Inc. brand. Your credit card or account statement will show "Gifting Inc." against this payment.
Order Summary
Product Price
US$
[ All I Want Is You - ]
Shipping and Handling
US
Sales tax
US
--------
Grand Total
US
--------
Shipping Address

Main Phone #:

Alternate Phone #:
Delivery Date : TUE, 14/FEB/2012

Gift Message


Special Instructions


Regards,
PickupFlowers.com
Where can I get help with reviewing or changing my order?
* Review your order here

* If needed, contact us 24 * 6 to change your order details:
- By Email: [email protected]
- By Chat : Live Chat
- By Phone:
�??�?� �??�?� USA - (001) 415 315 9697
�??�?� �??�?� UK - (0044) 20 3286 5896
�??�?� �??�?� Australia - (0061) 02 8006 1744
�??�?� �??�?� Hong Kong - (00852) 8193 0122
�??�?� �??�?� or Call us on Skype

Note: If you are unable to see the links above, please copy these in your browser

1. For reviewing order: https://secure.pickupflowers.com/control/orderstatus?order_id=eFjIYdn8IAEaLdM9OtVIqY%2FF&orderhistory=true
2. For Chat: http://www.pickupflowers.com/info/live-chat

Absolutely pathetic service. I placed the order almost a week ago for Mother's Day flowers to be delivered to India and it's evening there now and yet it hasn't been delivered. When I called them up and asked them they are so clueless, they don't even know who their retailer is in the city. They "trust" they will deliver soon enough is what I heard from them. And then again they don't promise that the flowers will be fresh given that it is going to be delivered late. Absolutely f*** all service! Will never use them ever again. More stress for every buck you pay these folks!

The flourist lied about attempting to deliver on the order date, they will say anything to wash themselves of responsbility. Cannot be trusted

Conduct is misleading and deceptive.

Service is poor.

On the website it says “Satisfaction Guarantee “

“•On time delivery
•No Hidden Costs
•Refund or replace, if not satisfied”

This is also a lie.

Do not use this Indian based company which pretends to be global. I feel I have been scam.

Stand up for yourselves fellow internet consumers!


From: [email protected] [mailto:[email protected]]
Sent: Friday, 2 March 2012 12:41 AM
To: [email protected]
Subject: RE: Re: Re: Re: Re: Your order at Pickupflowers.com {code} - Approved

Dear Customer,
Thank you for your email.
Please be noted that the delivery attempt was already made on 14th Feb, but the recipient did not answer the call made by our local agents to confirm her availability. And if the recipient doesn't respond, How would you expect us to go ahead with the delivery .The florist has done their job by attempting for delivery on 14th Feb as requested but the delivery stayed unsuccessful as the recipient was not available. And also we felt that delivering it to house would be safer than delivering it to school address.
This was the main reason for the delayed delivery and it was not our fault.
And then the order was sent out for delivery after confirming with the recipient and was delivered on 17th Feb with recipients confirmation and indeed recipient is happy with the delivered product.
Hope you understand the situation.

Regards,
John.
________________________________________


The issue is that I paid for flowers to be delivered on valentines day, not 2 days later at the florist's convenience. As you know, flowers are priced more expensively on this festive day. I did not get the service I ordered and this makes me angry.

Give me a refund as agreed below or i will lodge a complaint with the Australian ACCC and Singapore CASE. This entire conversation will be forwarded onto the local regulators.

Namename

On Fri, Mar 2, 2012 at 12:10 AM, [email protected] <[email protected]> wrote:
Dear Customer,
Thank you for your reply.
We are sorry the refund is not possible as the order was delivered to the recipient.
We are also informed by our local agent that the recipient confirmed delivery and she said that she will inform the sender immediately.
We apologize for the inconvenience caused.
Regards,
Alena
________________________________________
Hi Mike,

I have not seen the refund come through, please check.

Thanks,

Namename
On Thu, Feb 16, 2012 at 10:09 PM, [email protected] <[email protected]> wrote:
Dear Namename,
We are apologize for the inconvenience caused.
We will cancel the order and issue refund to your account. The refund will reflect in next 3-4 business days.
Regards,
Mike
________________________________________

Your local florist called and wants to deliver the flowers to us today. This is absolutely ridiculous as I paid for flowers to be delivered on valentines day (paying a large premium to do so), not 2 days the event after at their choosing. We do not want the flowers anymore.

Please refund me my money immediately or I will lodge a complaint with the Australian ACCC and Singapore CASE.

Thanks,

Namename
On Thu, Feb 16, 2012 at 12:05 AM, [email protected] <[email protected]> wrote:

Dear Customer, Ã??Ã?Â

We are really sorry to hear that the order was not delivered to the recipient.

We will check with our local agent and get back to you ASAP.

Regards, Ã??Ã?Â

Adam.Ã??Ã?Â
________________________________________
Hi PUFs,

My flowers were not delivered yesterday for valentines day. I am very disappointed in your services.

Please give me a full refund asap.

Thanks

Namename Surname
On Sat, Jan 28, 2012 at 11:54 PM, [email protected] <[email protected]> wrote:
Dear Customer,
With reference to your order# code, We were able to successfully authorize your payment and thus your order has been approved formally to process the delivery of your order.
We request you to kindly verify the details of your order once again. If you need any corrections, please bring any such changes to our notice before the product is processed for shipping. Please note that we cannot accommodate any changes once the product is shipped or sent across for delivery.
Note: PickupFlowers is a Gifting Inc. brand. Your credit card or account statement will show "Gifting Inc." against this payment.
Order Summary
Product Price
US$
[ All I Want Is You - ]
Shipping and Handling
US
Sales tax
US
--------
Grand Total
US
--------
Shipping Address

Main Phone #:

Alternate Phone #:
Delivery Date : TUE, 14/FEB/2012

Gift Message


Special Instructions


Regards,
PickupFlowers.com
Where can I get help with reviewing or changing my order?
* Review your order here

* If needed, contact us 24 * 6 to change your order details:
- By Email: [email protected]
- By Chat : Live Chat
- By Phone:
�??�?� �??�?� USA - (001) 415 315 9697
�??�?� �??�?� UK - (0044) 20 3286 5896
�??�?� �??�?� Australia - (0061) 02 8006 1744
�??�?� �??�?� Hong Kong - (00852) 8193 0122
�??�?� �??�?� or Call us on Skype

Note: If you are unable to see the links above, please copy these in your browser

1. For reviewing order: https://secure.pickupflowers.com/control/orderstatus?order_id=eFjIYdn8IAEaLdM9OtVIqY%2FF&orderhistory=true
2. For Chat: http://www.pickupflowers.com/info/live-chat

Absolutely terrible! Everyone, DO NOT order from this lousy company. I ordered flowers for my girlfriend's birthday that was supposed to arrive during the day on her birthday. She heard nothing until 9pm at that night!

If you want to p#ss off someone dear to you, go ahead and trust their service.

The flourist lied about attempting to deliver on the order date, they will say anything to wash themselves of responsbility. Cannot be trusted

Conduct is misleading and deceptive.

Service is poor.

On the website it says “Satisfaction Guarantee “

“•On time delivery
•No Hidden Costs
•Refund or replace, if not satisfied”

This is also a lie.

Do not use this Indian based company which pretends to be global. I feel I have been scam.

Stand up for yourselves fellow internet consumers!


From: [email protected] [mailto:[email protected]]
Sent: Friday, 2 March 2012 12:41 AM
To: [email protected]
Subject: RE: Re: Re: Re: Re: Your order at Pickupflowers.com {code} - Approved

Dear Customer,
Thank you for your email.
Please be noted that the delivery attempt was already made on 14th Feb, but the recipient did not answer the call made by our local agents to confirm her availability. And if the recipient doesn't respond, How would you expect us to go ahead with the delivery .The florist has done their job by attempting for delivery on 14th Feb as requested but the delivery stayed unsuccessful as the recipient was not available. And also we felt that delivering it to house would be safer than delivering it to school address.
This was the main reason for the delayed delivery and it was not our fault.
And then the order was sent out for delivery after confirming with the recipient and was delivered on 17th Feb with recipients confirmation and indeed recipient is happy with the delivered product.
Hope you understand the situation.

Regards,
John.
________________________________________


The issue is that I paid for flowers to be delivered on valentines day, not 2 days later at the florist's convenience. As you know, flowers are priced more expensively on this festive day. I did not get the service I ordered and this makes me angry.

Give me a refund as agreed below or i will lodge a complaint with the Australian ACCC and Singapore CASE. This entire conversation will be forwarded onto the local regulators.

Namename

On Fri, Mar 2, 2012 at 12:10 AM, [email protected] <[email protected]> wrote:
Dear Customer,
Thank you for your reply.
We are sorry the refund is not possible as the order was delivered to the recipient.
We are also informed by our local agent that the recipient confirmed delivery and she said that she will inform the sender immediately.
We apologize for the inconvenience caused.
Regards,
Alena
________________________________________
Hi Mike,

I have not seen the refund come through, please check.

Thanks,

Namename
On Thu, Feb 16, 2012 at 10:09 PM, [email protected] <[email protected]> wrote:
Dear Namename,
We are apologize for the inconvenience caused.
We will cancel the order and issue refund to your account. The refund will reflect in next 3-4 business days.
Regards,
Mike
________________________________________

Your local florist called and wants to deliver the flowers to us today. This is absolutely ridiculous as I paid for flowers to be delivered on valentines day (paying a large premium to do so), not 2 days the event after at their choosing. We do not want the flowers anymore.

Please refund me my money immediately or I will lodge a complaint with the Australian ACCC and Singapore CASE.

Thanks,

Namename
On Thu, Feb 16, 2012 at 12:05 AM, [email protected] <[email protected]> wrote:

Dear Customer, Ã??Ã?Â

We are really sorry to hear that the order was not delivered to the recipient.

We will check with our local agent and get back to you ASAP.

Regards, Ã??Ã?Â

Adam.Ã??Ã?Â
________________________________________
Hi PUFs,

My flowers were not delivered yesterday for valentines day. I am very disappointed in your services.

Please give me a full refund asap.

Thanks

Namename Surname
On Sat, Jan 28, 2012 at 11:54 PM, [email protected] <[email protected]> wrote:
Dear Customer,
With reference to your order# code, We were able to successfully authorize your payment and thus your order has been approved formally to process the delivery of your order.
We request you to kindly verify the details of your order once again. If you need any corrections, please bring any such changes to our notice before the product is processed for shipping. Please note that we cannot accommodate any changes once the product is shipped or sent across for delivery.
Note: PickupFlowers is a Gifting Inc. brand. Your credit card or account statement will show "Gifting Inc." against this payment.
Order Summary
Product Price
US$
[ All I Want Is You - ]
Shipping and Handling
US
Sales tax
US
--------
Grand Total
US
--------
Shipping Address

Main Phone #:

Alternate Phone #:
Delivery Date : TUE, 14/FEB/2012

Gift Message


Special Instructions


Regards,
PickupFlowers.com
Where can I get help with reviewing or changing my order?
* Review your order here

* If needed, contact us 24 * 6 to change your order details:
- By Email: [email protected]
- By Chat : Live Chat
- By Phone:
�??�?� �??�?� USA - (001) 415 315 9697
�??�?� �??�?� UK - (0044) 20 3286 5896
�??�?� �??�?� Australia - (0061) 02 8006 1744
�??�?� �??�?� Hong Kong - (00852) 8193 0122
�??�?� �??�?� or Call us on Skype

Note: If you are unable to see the links above, please copy these in your browser

1. For reviewing order: https://secure.pickupflowers.com/control/orderstatus?order_id=eFjIYdn8IAEaLdM9OtVIqY%2FF&orderhistory=true
2. For Chat: http://www.pickupflowers.com/info/live-chat

My boyfriend ordered flowers for me for Valentine's Day since I am in Spain for the semester. He received the confirmation email on Feb. 11th that they had been delivered, but it is now Feb. 20th and I still haven't received them, even after several emails and chats with "customer representatives" who claim they are still waiting to hear back from their local partner. They also said they would call and/or send me an email when they hear from their partner, which has yet to happen. We're now asking for our money back. Do NOT order from them, you will be disappointed.

The flourist lied about attempting to deliver on the order date, they will say anything to wash themselves of responsbility. Cannot be trusted

Conduct is misleading and deceptive.

Service is poor.

On the website it says “Satisfaction Guarantee “

“•On time delivery
•No Hidden Costs
•Refund or replace, if not satisfied”

This is also a lie.

Do not use this Indian based company which pretends to be global. I feel I have been scam.

Stand up for yourselves fellow internet consumers!


From: [email protected] [mailto:[email protected]]
Sent: Friday, 2 March 2012 12:41 AM
To: [email protected]
Subject: RE: Re: Re: Re: Re: Your order at Pickupflowers.com {code} - Approved

Dear Customer,
Thank you for your email.
Please be noted that the delivery attempt was already made on 14th Feb, but the recipient did not answer the call made by our local agents to confirm her availability. And if the recipient doesn't respond, How would you expect us to go ahead with the delivery .The florist has done their job by attempting for delivery on 14th Feb as requested but the delivery stayed unsuccessful as the recipient was not available. And also we felt that delivering it to house would be safer than delivering it to school address.
This was the main reason for the delayed delivery and it was not our fault.
And then the order was sent out for delivery after confirming with the recipient and was delivered on 17th Feb with recipients confirmation and indeed recipient is happy with the delivered product.
Hope you understand the situation.

Regards,
John.
________________________________________


The issue is that I paid for flowers to be delivered on valentines day, not 2 days later at the florist's convenience. As you know, flowers are priced more expensively on this festive day. I did not get the service I ordered and this makes me angry.

Give me a refund as agreed below or i will lodge a complaint with the Australian ACCC and Singapore CASE. This entire conversation will be forwarded onto the local regulators.

Namename

On Fri, Mar 2, 2012 at 12:10 AM, [email protected] <[email protected]> wrote:
Dear Customer,
Thank you for your reply.
We are sorry the refund is not possible as the order was delivered to the recipient.
We are also informed by our local agent that the recipient confirmed delivery and she said that she will inform the sender immediately.
We apologize for the inconvenience caused.
Regards,
Alena
________________________________________
Hi Mike,

I have not seen the refund come through, please check.

Thanks,

Namename
On Thu, Feb 16, 2012 at 10:09 PM, [email protected] <[email protected]> wrote:
Dear Namename,
We are apologize for the inconvenience caused.
We will cancel the order and issue refund to your account. The refund will reflect in next 3-4 business days.
Regards,
Mike
________________________________________

Your local florist called and wants to deliver the flowers to us today. This is absolutely ridiculous as I paid for flowers to be delivered on valentines day (paying a large premium to do so), not 2 days the event after at their choosing. We do not want the flowers anymore.

Please refund me my money immediately or I will lodge a complaint with the Australian ACCC and Singapore CASE.

Thanks,

Namename
On Thu, Feb 16, 2012 at 12:05 AM, [email protected] <[email protected]> wrote:

Dear Customer, Ã??Ã?Â

We are really sorry to hear that the order was not delivered to the recipient.

We will check with our local agent and get back to you ASAP.

Regards, Ã??Ã?Â

Adam.Ã??Ã?Â
________________________________________
Hi PUFs,

My flowers were not delivered yesterday for valentines day. I am very disappointed in your services.

Please give me a full refund asap.

Thanks

Namename Surname
On Sat, Jan 28, 2012 at 11:54 PM, [email protected] <[email protected]> wrote:
Dear Customer,
With reference to your order# code, We were able to successfully authorize your payment and thus your order has been approved formally to process the delivery of your order.
We request you to kindly verify the details of your order once again. If you need any corrections, please bring any such changes to our notice before the product is processed for shipping. Please note that we cannot accommodate any changes once the product is shipped or sent across for delivery.
Note: PickupFlowers is a Gifting Inc. brand. Your credit card or account statement will show "Gifting Inc." against this payment.
Order Summary
Product Price
US$
[ All I Want Is You - ]
Shipping and Handling
US
Sales tax
US
--------
Grand Total
US
--------
Shipping Address

Main Phone #:

Alternate Phone #:
Delivery Date : TUE, 14/FEB/2012

Gift Message


Special Instructions


Regards,
PickupFlowers.com
Where can I get help with reviewing or changing my order?
* Review your order here

* If needed, contact us 24 * 6 to change your order details:
- By Email: [email protected]
- By Chat : Live Chat
- By Phone:
�??�?� �??�?� USA - (001) 415 315 9697
�??�?� �??�?� UK - (0044) 20 3286 5896
�??�?� �??�?� Australia - (0061) 02 8006 1744
�??�?� �??�?� Hong Kong - (00852) 8193 0122
�??�?� �??�?� or Call us on Skype

Note: If you are unable to see the links above, please copy these in your browser

1. For reviewing order: https://secure.pickupflowers.com/control/orderstatus?order_id=eFjIYdn8IAEaLdM9OtVIqY%2FF&orderhistory=true
2. For Chat: http://www.pickupflowers.com/info/live-chat

Absolutely dreadful. Ordered 2 bouquets to Europe, on day of first scheduled delivery received email stating couldn't send ordered flowers out of stock & would I go online & reorder which I refused to do having already checked funds had cleared from account. After quoting them Distance Selling Act 2000 and threatening Office of Fair Trading they eventually delivered completely different flowers. Second bouquet never received on transacted day either, over 4 days late, not what was ordered plus no surprise element due to having to ask recipients to let me know if they'd got flowers. Just awful, nobody answers telephone - would never recommend using this company.

The flourist lied about attempting to deliver on the order date, they will say anything to wash themselves of responsbility. Cannot be trusted

Conduct is misleading and deceptive.

Service is poor.

On the website it says “Satisfaction Guarantee “

“•On time delivery
•No Hidden Costs
•Refund or replace, if not satisfied”

This is also a lie.

Do not use this Indian based company which pretends to be global. I feel I have been scam.

Stand up for yourselves fellow internet consumers!


From: [email protected] [mailto:[email protected]]
Sent: Friday, 2 March 2012 12:41 AM
To: [email protected]
Subject: RE: Re: Re: Re: Re: Your order at Pickupflowers.com {code} - Approved

Dear Customer,
Thank you for your email.
Please be noted that the delivery attempt was already made on 14th Feb, but the recipient did not answer the call made by our local agents to confirm her availability. And if the recipient doesn't respond, How would you expect us to go ahead with the delivery .The florist has done their job by attempting for delivery on 14th Feb as requested but the delivery stayed unsuccessful as the recipient was not available. And also we felt that delivering it to house would be safer than delivering it to school address.
This was the main reason for the delayed delivery and it was not our fault.
And then the order was sent out for delivery after confirming with the recipient and was delivered on 17th Feb with recipients confirmation and indeed recipient is happy with the delivered product.
Hope you understand the situation.

Regards,
John.
________________________________________


The issue is that I paid for flowers to be delivered on valentines day, not 2 days later at the florist's convenience. As you know, flowers are priced more expensively on this festive day. I did not get the service I ordered and this makes me angry.

Give me a refund as agreed below or i will lodge a complaint with the Australian ACCC and Singapore CASE. This entire conversation will be forwarded onto the local regulators.

Namename

On Fri, Mar 2, 2012 at 12:10 AM, [email protected] <[email protected]> wrote:
Dear Customer,
Thank you for your reply.
We are sorry the refund is not possible as the order was delivered to the recipient.
We are also informed by our local agent that the recipient confirmed delivery and she said that she will inform the sender immediately.
We apologize for the inconvenience caused.
Regards,
Alena
________________________________________
Hi Mike,

I have not seen the refund come through, please check.

Thanks,

Namename
On Thu, Feb 16, 2012 at 10:09 PM, [email protected] <[email protected]> wrote:
Dear Namename,
We are apologize for the inconvenience caused.
We will cancel the order and issue refund to your account. The refund will reflect in next 3-4 business days.
Regards,
Mike
________________________________________

Your local florist called and wants to deliver the flowers to us today. This is absolutely ridiculous as I paid for flowers to be delivered on valentines day (paying a large premium to do so), not 2 days the event after at their choosing. We do not want the flowers anymore.

Please refund me my money immediately or I will lodge a complaint with the Australian ACCC and Singapore CASE.

Thanks,

Namename
On Thu, Feb 16, 2012 at 12:05 AM, [email protected] <[email protected]> wrote:

Dear Customer, Ã??Ã?Â

We are really sorry to hear that the order was not delivered to the recipient.

We will check with our local agent and get back to you ASAP.

Regards, Ã??Ã?Â

Adam.Ã??Ã?Â
________________________________________
Hi PUFs,

My flowers were not delivered yesterday for valentines day. I am very disappointed in your services.

Please give me a full refund asap.

Thanks

Namename Surname
On Sat, Jan 28, 2012 at 11:54 PM, [email protected] <[email protected]> wrote:
Dear Customer,
With reference to your order# code, We were able to successfully authorize your payment and thus your order has been approved formally to process the delivery of your order.
We request you to kindly verify the details of your order once again. If you need any corrections, please bring any such changes to our notice before the product is processed for shipping. Please note that we cannot accommodate any changes once the product is shipped or sent across for delivery.
Note: PickupFlowers is a Gifting Inc. brand. Your credit card or account statement will show "Gifting Inc." against this payment.
Order Summary
Product Price
US$
[ All I Want Is You - ]
Shipping and Handling
US
Sales tax
US
--------
Grand Total
US
--------
Shipping Address

Main Phone #:

Alternate Phone #:
Delivery Date : TUE, 14/FEB/2012

Gift Message


Special Instructions


Regards,
PickupFlowers.com
Where can I get help with reviewing or changing my order?
* Review your order here

* If needed, contact us 24 * 6 to change your order details:
- By Email: [email protected]
- By Chat : Live Chat
- By Phone:
�??�?� �??�?� USA - (001) 415 315 9697
�??�?� �??�?� UK - (0044) 20 3286 5896
�??�?� �??�?� Australia - (0061) 02 8006 1744
�??�?� �??�?� Hong Kong - (00852) 8193 0122
�??�?� �??�?� or Call us on Skype

Note: If you are unable to see the links above, please copy these in your browser

1. For reviewing order: https://secure.pickupflowers.com/control/orderstatus?order_id=eFjIYdn8IAEaLdM9OtVIqY%2FF&orderhistory=true
2. For Chat: http://www.pickupflowers.com/info/live-chat

The flourist lied about attempting to deliver on the order date, they will say anything to wash themselves of responsbility. Cannot be trusted

Conduct is misleading and deceptive.

Service is poor.

On the website it says “Satisfaction Guarantee “

“On time delivery
No Hidden Costs
Refund or replace, if not satisfied”

This is also a lie.

Do not use this Indian based company which pretends to be global. I feel I have been scam.

Stand up for yourselves fellow internet consumers!


From: [email protected] [mailto:[email protected]]
Sent: Friday, 2 March 2012 12:41 AM
To: [email protected]
Subject: RE: Re: Re: Re: Re: Your order at Pickupflowers.com {code} - Approved

Dear Customer,
Thank you for your email.
Please be noted that the delivery attempt was already made on 14th Feb, but the recipient did not answer the call made by our local agents to confirm her availability. And if the recipient doesn't respond, How would you expect us to go ahead with the delivery .The florist has done their job by attempting for delivery on 14th Feb as requested but the delivery stayed unsuccessful as the recipient was not available. And also we felt that delivering it to house would be safer than delivering it to school address.
This was the main reason for the delayed delivery and it was not our fault.
And then the order was sent out for delivery after confirming with the recipient and was delivered on 17th Feb with recipients confirmation and indeed recipient is happy with the delivered product.
Hope you understand the situation.

Regards,
John.
________________________________________


The issue is that I paid for flowers to be delivered on valentines day, not 2 days later at the florist's convenience. As you know, flowers are priced more expensively on this festive day. I did not get the service I ordered and this makes me angry.

Give me a refund as agreed below or i will lodge a complaint with the Australian ACCC and Singapore CASE. This entire conversation will be forwarded onto the local regulators.

Namename

On Fri, Mar 2, 2012 at 12:10 AM, [email protected] <[email protected]> wrote:
Dear Customer,
Thank you for your reply.
We are sorry the refund is not possible as the order was delivered to the recipient.
We are also informed by our local agent that the recipient confirmed delivery and she said that she will inform the sender immediately.
We apologize for the inconvenience caused.
Regards,
Alena
________________________________________
Hi Mike,

I have not seen the refund come through, please check.

Thanks,

Namename
On Thu, Feb 16, 2012 at 10:09 PM, [email protected] <[email protected]> wrote:
Dear Namename,
We are apologize for the inconvenience caused.
We will cancel the order and issue refund to your account. The refund will reflect in next 3-4 business days.
Regards,
Mike
________________________________________

Your local florist called and wants to deliver the flowers to us today. This is absolutely ridiculous as I paid for flowers to be delivered on valentines day (paying a large premium to do so), not 2 days the event after at their choosing. We do not want the flowers anymore.

Please refund me my money immediately or I will lodge a complaint with the Australian ACCC and Singapore CASE.

Thanks,

Namename
On Thu, Feb 16, 2012 at 12:05 AM, [email protected] <[email protected]> wrote:

Dear Customer,

We are really sorry to hear that the order was not delivered to the recipient.

We will check with our local agent and get back to you ASAP.

Regards,

Adam.
________________________________________
Hi PUFs,

My flowers were not delivered yesterday for valentines day. I am very disappointed in your services.

Please give me a full refund asap.

Thanks

Namename Surname
On Sat, Jan 28, 2012 at 11:54 PM, [email protected] <[email protected]> wrote:
Dear Customer,
With reference to your order# code, We were able to successfully authorize your payment and thus your order has been approved formally to process the delivery of your order.
We request you to kindly verify the details of your order once again. If you need any corrections, please bring any such changes to our notice before the product is processed for shipping. Please note that we cannot accommodate any changes once the product is shipped or sent across for delivery.
Note: PickupFlowers is a Gifting Inc. brand. Your credit card or account statement will show "Gifting Inc." against this payment.
Order Summary
Product Price
US$
[ All I Want Is You - ]
Shipping and Handling
US
Sales tax
US
--------
Grand Total
US
--------
Shipping Address

Main Phone #:

Alternate Phone #:
Delivery Date : TUE, 14/FEB/2012

Gift Message


Special Instructions


Regards,
PickupFlowers.com
Where can I get help with reviewing or changing my order?
* Review your order here

* If needed, contact us 24 * 6 to change your order details:
- By Email: [email protected]
- By Chat : Live Chat
- By Phone:
USA - (001) 415 315 9697
UK - (0044) 20 3286 5896
Australia - (0061) 02 8006 1744
Hong Kong - (00852) 8193 0122
Call us on Skype

Note: If you are unable to see the links above, please copy these in your browser

1. For reviewing order: https://secure.pickupflowers.com/control/orderstatus?order_id=eFjIYdn8IAEaLdM9OtVIqY%2FF&orderhistory=true
2. For Chat: http://www.pickupflowers.com/info/live-chat