I ordered and paid for learn Spanish CDs. i am now(2014 being billed for the CDs purchased and paid for in 2012

I had the same problem as the previous complaints. I bought the discounted set and received it a few days later. Then, unexpectedly, a much bigger box of CD's arrived from Pimsleur a couple of weeks later. I never ordered those CD's. Note, I paid for the first set with a virtual credit card number that can be only used once. Now Pimsleur is sending me dunning notices telling me that I have to pay for the second set that I never ordered.

Do not buy from this company.

I purchased the introductory CDs about 3 years ago and had no issues with billing or unwanted product. I hate to hear that people have had issues. I used it before my trip to visit my foreign in-laws and it helped me to communicate on a basic level but don't think you'll be reading and understanding at a fluent level in 10 days. That is a ridiculous assumption. Otherwise, I've had no issues.

First comment. I ordered the free package from the spam email. The package arrived fairly quickly, but it was the gold package. I read the instructions, and tried to download the booklet from the web address given, but it did not download. I listened to a couple of lessons, and realised that I'd have to pay installments to keep the course. I emailed the company for a RMA code as directed on the web site, but received no reply within 24 hours apart from an automatic answer.
I telephoned the company and asked for an RMA, and was eventually given one after efforts were made to encourage me to keep the product.
I will return the product tonight, well within the 30 days allowed and the 10 days allowed for the RMA. I will post again here when I receive my refund (Or not) and if I am still charged for the course which I will have returned.
I don't recommend anyone to get involved with this product.

I purchased the Introductory $10 version of the language lessons about a month ago and have not received anything else. I'll update this site if I do.

They got me too. I told them I did not want it that I did not have the time and most importantly, I want it to return my order. They never send the UPS return number and charged me for the whole amount.
BEWARE. They will get you too.

I have purchased from this company, and have recommended friends purchase also; the product I received was just as it was advertised, as were the three I recommended... Now that's not to say I was able to get those results, but as far as the company goes they were professorial and polite.

So, i heard about the Pinsleur method and used it once before and loved it. Then found the ad online about the "discount" and fell for the people in charge of this scam and their way of using the Pimsleur product. I've tried to cancel my order but received the Gold edition anyways, so now I need to know how to get out of this mouthly payment scam before things get really out of hand and i have to pay more then i need for something i dont want anything to do with anymore.

Seems like we need to separate Pimsleur as a method of learning language from all these apparently crook re-sellers...

The Pimsleur method of learning another language is absolutely tried and true... Buying directly from Simion and Schuster for the full retail price allows you to know exactly what you are getting. The $9.95 bait-promo is a common way to "hook" unsuspecting customers who don't read the fine print... But all that "bait and switch" scamming has NOTHING TO DO WITH Pimsleur's materials or effectiveness in learning another language...

It is an EXCELLENT way to learn another language...

I ordered an introductory CD for $9.95 then they sent me a huge box of lesson CDs that I did not order and charged me $65.00 for them. I called them to resolve the matter and they refused to refund me. The rep on the phone kept trying to sell me more discs. I had to get a new banking card so they would stop charging me.

similar to my situation. I received the large box and did not want it, so it was marked return to sender and given to post office. my credit card was charged $65 twice a week apart and then a second package came and i took the same action. Again my card was charged twice for $65 each. My letter to them was not answered and my calls never got through. This is an inferior program to start with. When I went to Citi card, they refused to reverse the charges as the company insisted they had been ordered. The result is they had both the product and my $260. Stay away from them.

Well, thank you so much for information, bcs., I thought about use their offer, but now I would like to ask everybody, did you expect something better for $9. What are you, people think about...?

Thought I only owed 1 small payment and just got a letter for money I owe and had no idea about not happy

I ordered an introductory CD for $9.95 then they sent me a huge box of lesson CDs that I did not order and charged me $65.00 for them. I called them to resolve the matter and they refused to refund me. The rep on the phone kept trying to sell me more discs. I had to get a new banking card so they would stop charging me.

DO NOT BUY FROM THIS COMPANY!! I REPEAT DO NOT BUY FROM THIS COMPANY!!! They will rip you off look at their home page and it tells you that for 9.95 you will get the following:
"• FREE SHIPPING (ships Next Business Day)
• Full 30-day money-back guarantee (just in case)
• 8 fluency-oriented language lessons on 4 CDs
• Entry in the Pimsleur Rapid Fluency Purchase Program
• Learn from a Native on CD audio, iPod or MP3
This is the worst company I have ever worked with. The customer service rep (an older lady sounding individual, woes horribly rude, even yelling at me over the phone at times. When you go to order on the next page it has the same information as the first page, which one believes to be an honest representation of the first page---that is the same information and deal. Therefore, one orders believing one will get the special rate deal. But this IS NOT THE CASE THEY WILL RIP YOU OFF AND FURTHER IN A MOMENT OF HEATED ANGER THE CUSTOMER SERVICE REP JUST SAID I AM SENDING YOU TO COLLECTIONS. HAVE A GOOD DAY. IS THIS THE TYPE OF COMPANY YOU WANT TO DO SERVICE WITH? NEVER!!! A GOOD SOLID HONEST BUSINESS ALWAYS TREATS THEIR CUSTOMERS WITH RESPECT AND SEEKS TO GAIN THIER LOYALTY. Pimsleur Approach NEVER DID ANY OF THIS.

And they never will. I recommend you contacting the bbb or your attorney general as well as the Pennsylvania attorney general. This tactic is called bait and switch and is illegal. I would also recommend that you call Simon and Schuster who are the publishers of Pimsleur. They get your cc information and start charging you for things you did not order.