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PIZZA HUT ALOR STAR,KEDAH

Malaysia

Consumer complaints and reviews about PIZZA HUT ALOR STAR,KEDAH

VINODHINI Send email
 
May 16, 2014

poor sevice

YESTERDAY NIGHT 15/5/2014 I ORDER 1 SET OF BIG VARIETY BOX AND EXTRA 1 SET STUFFED CRUST BBQ CHICKEN PIZZA AND NEW ORLEANS DRUMMETS.AFTER 30MINS I RECEIVE MY ORDER SET. ONCE I OPEN IT I REALLY SHOCK BECAUSE I NEVER ORDER DELI SMOKE WING IN THE BIG VARIETY BOX ALSO THEY MENTION NEW ORLEANS DRUMMETS. SO I GET TENSED I CALL BACK TO CUSTOMER SEVICE THEY CALL ALOR SETAR BRANCH AND CONFRIM THAT THERE IS NO STOCK FOR NEW ORLEANS DRUMMETS SO THEY CHANGE TO DELI SMOKE WING. WHAT IM NOT SO SATIFY IS WHY WENT ALOR SETAR BRACH CALL ME TO CONFIRM MY ORDER AND ADDRESS THAT TIME THEY DIDNT INFORM ME ABOUT THIS... THE CUSTOMER SERVICE TOLD ME MAYBE THE BRANCH FORGET TO INFORM EXCUSE ME THIS IS THE WAY PIZZA SERVE CUSTOMER? THEY SHOULD NEED TAKE AN ACTION....

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