i was trying to complain about what was happened to my order because the delivery service did that deliver my order completely. i tried to called up the customer service and i chose arabic language no one intended to pick up my call, it was a poor service because they hold my line for more than half an hour, so what i did i phoned up again and choose the english option and unfortunately in a single minute they attended to my call. this shows that there's a big discrimination between arabs and english people which will affect your bad feedback against your company. in connection with this complaint i am expecting for your immediate action.

It wasn't discrimination. There probably wasn't someone who could accept the call in an Arabic language because of language limitations. As I'm sure you know, the most commonly spoken language in the US is English, and Pizza Hut is a US based company. So, it's more likely to find someone who speaks English than anything else. There is nothing discriminatory or racist about this, as a language can't be racist. No matter what language you use, you can let Pizza Hut know that something bad happened. Seeing as you wrote this, you were in no way hampered by their inability to find an Arabic language speaker on that first call. This is like me calling Pizza Hut and complaining that they didn't have a Russian option.

Stop nitpicking.