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Planetrx.com

United States

Consumer complaints and reviews about Planetrx.com

User925687 Send email
 
Mar 30, 2012

Planetrx.com is a scam i was led to from the Numark Labs Inc. site

Hi, I placed an order on the 22 March 2012, my credit card was debited, and ive been checking their website regarding my order, and it was being processed, however i noticed this week, they had CANCELLED my order, without notifying me. When i inquired they stated their were some technical problems which they were sorting out. However, today when i tried to get back onto their website, their webpage is unavailable????
So it appears i cant get my order or my money back from them, can anyone assist?

Rgds
Joleen RSA
Haglade Send email
 
Feb 27, 2012

Have never gotten a refund

I placed an order with this site in August of 2011. By October, I had not received my order and I was told I could cancel it, which I did. They had already charged my card. They told me I would get a refund. I kept e-mailing them and have never gotten a refund and they have not replied to me. I filed a complaint with the BBB and they did not respond to them. The BBB sent them another letter and they still didn't respond. I'm not sure what my options are now.
Vickyk Send email
 
Feb 27, 2012

Have never gotten a refund

I too have been ripped off by Planet RX. They have a phone number that tells you their mailbox is full. A Mailing Address at GovShop in New York that turns out to be a rented box and a web site that looks good but takes your money IMMEDIATELY and then ignores you completely. No response from sent emails, no access by phone and a dummy mailbox. I only hope others are not ripped off and that someday soon whoever is running this scam will be caught, tried and jailed for their crimes.

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