I have a elderly friend who plays your games. She has recently gotten 2 messages that purport to be from her step son and a man who claims to be in love with her. Both have requested she send them money.

I have been a Pogo subscriber since 2006 and it used to be the best site ever unfortunately is not the case for the following reasons.
1) Is almost impossible to play any new levels games because are made so difficult that constantly we have to wait for reshuffle and the only way to advance is to buy moves or powers with gems which I can afford once a month.
For example, in the new game Garden Blast I am stuck on Random level 200 which is impossible to complete and therefore I will not be able to play this game anymore because it does not allow to go to a new Random level
2) We also cannot buy gems because it says that the site is having problems and we are asked to try later.
3) I reported this to the customer support but they do not even bothered to answer.
When the next renewal is due I will probably not renew my membership because there is no point as I can only play few same level games and it is becoming very boring. This view is shared by a lot of other players.
Is obvious that now the person responsible for Pogo does not understand players needs and it driven by greed which is a terrible shame because Pogo was the most amazing gaming site and out of loyalty I need to let you know and I would even be surprised if I receive an answer.

First their help system stinks. I have complained about the buttons on daily pogo they don't hold and drop into slots not intended. On canasta and jungle gin it tells you that you can't get rid of a card when you are actually taking one. With all the technical problems it makes me think whether I want to keep paying for this game.

Out of no where you changed scrabble and i hate it.Do not know why you changed the form and made things more difficult. You have already ruined bowling. I think it is time to cancel my subscription with you. You have taken the fun out of playing the game. I know you have lost many subscribers because of the bowling game and your going to lose more because the change in scrabble.....................................

This is more of a good suggestion if you want people to play your games and to stop them from leaving the site to play at other game sites. You really need to help the players by allowing them to use the tokens they have earned ( some of us have played almost 20 years to earn them and spent money on power ups to get there token balances up higher. NOW you have pogis & prestige levels. I just spent $50 in mix & match and power ups to earn Silver Prestige status and you WIPED it out during the New constellation Why cant they create more levels so we can keep out status. I have played everyday and spend quite a bit playing to get my status. HOWEVER I have not played the last few days ( which I play Everyday !) I doubt I will continue to play and I have to consider cancelling membership. there are about 20 of us that have discussed this prestige level being wiped out after spending money to achieve that goal. ( If you are going to take away the status then we should receive back the money we spent to achieve it. YOU DONT give a player a status then take it away if you want to keep happy & loyal players. Most all my friends have already left and gone to other sites, Why not create a 10 stage prestige level and allow players to keep their statuses. I will NOT be spending another Dollar on power ups or mix & Match if we are going to lose out status. I fought to get to Silver prestige and I want to keep it ! All of us will stop buying power ups and Mix N Match and start looking for a new game site after 20 years of being loyal pogo players. You are losing players left and right with these new headaches you keep creating for players. We come here to have fun and recently the fun has left the site along with thousands of players you once had that will Not be back. Please think about changes before implementing them. Its really sad what is happening to this game site.

sonjaetc cheats at scrabble and has a fake 2967 score...she cheats and should be banned from pogo scrabble.

SHE CHEATS AT SCRABBLE....SHE HAS A FAKE 2967 SCORE...SHE SHOULD BE BANNED FROM SCRABBLE

Pogo is constantly shutting down for improvements, when in fact, the scrabble game is getting worse!! We watch long ads, the ad keeps stopping, so it takes a good five minutes, but after watching the ad, the game will not restart.....it gets mighty old, believe me. And my tokens will not add to the total, what do I need to do, I've tried everything I know to do.....help!!! Please get the game fixed for once......

Why are all the good games going away because of "Web Technologies"? Sounds like B.S. to me. After March 2020 I will no longer play any of your insipid games and would like a partial refund of my dues. All the card games like Canasta, Gin, Spades, Bridge and games like Trivial Pursuit, Clue, etc. I have been a member for 14 years and unless you guys get something figured out before March 2020 I won't be a member anymore.

I have been a Pogo member for 15 years, each year I have paid my membership fee. On 7/19/2019 I paid my fee for the upcoming year, 8 days ago I was cut off and cant get back on Pogo. I have called the Pogo Support number (1-844-786-8787 several times. They have not been able to help me, and will not return my fee. What else can I do??

I started in December, the early states of Pogo. I have thousands of badges. I have thousands of hours invested in Pogo. I have been paying $6.99 for months and I have nothing. No badges, no currency. Nothing. I want answers and I want them now.

I was started Pogo in the early stages. December after they started. Where are all my badges? Why am I still being charged $6.99 but have no ability to login in as a long term member with thousands of badges/

When playing scrabble on Pogo Games the window will come up that I have lost my connection. When I hit the reconnect button it throws me out of the room .This happened 5 times yesterday and twice today. There has been nothing but problems since the new format for Scrabble has changed. How can you expect anyone to join club Pogo when you can't seem to get a handle on these problems. I have been on Pogo games for over 15 yrs. The only reason I stay is because you offer the best scrabble game. It seems every time you try to improve the game you create a new set of problems. I will not join club Pogo until you can perfect it and not have so many complaints.

I have been playing scrabble for years on pogo games. Every time I get into a game it says I have lost my connection. When I hit the reconnect button it throws me out of the game. This happened 5 times in 1 day and it has happened 2 times today. None of the other pogo games have been affected so I know it has to be the pogo game program. It is very frustrating to lose your game right in the middle of it. The pogo website has had countless problems and they never seem to get fixed. The more they are trying to be improved the worse they become. There are a lot of disgruntled customers out there. I would never join the club pogo just because it seems like the complaints are never addressed.

Are you guys TRYING to drive your faithful game players away? Every game I have tried to play in the last ten days puts out a Credit Associates commercial which is so long, the game starts again EVEN WHILE THE COMMERCIAL IS STILL PLAYING!!!!

Come on, guys....don't you WANT us to stay customers?????

I have had a Pogo account since 1999. It used to be good but lately, it has gone from a nice relaxing place to play games to a stressful experience. I want Pogo to add private rooms so people can play a game with a friend they invite instead of these strangers coming in and stealing free parking in Monopoly slots or men hitting on women. I don't go there for some pig to hit on me or to be there for hours with a friend just to have some asshole come in and take our hard work in free parking and then leave. To me, it's theft and harassment. It makes me hate people and pogo!! I want to make them return every single dime I have spent on my account. Why should I pay for something to have it stress me out? It is wrong and they need to fix it!! They are also making the games so you lose more than you win during the day than at night. I have been putting this to the test every day. If you go in at night you win a whole bunch of tokens then go in the next morning and you lose it all! If something isn't done soon I'll report them!!

I switched to the EA Network for sign-in on 2/1/19. When I signed in to Pogo after doing this, I could not access Club Pogo which I had paid for. When I called support, they told me that they would charge me $69.99 in order to help me and that if I didn't I should cancel my Club Pogo account. So, on 2/1/19 I cancelled and hopefully there will not be a charge on my account in March. The person I talked to was very rude and unprofessional.

I have had a problem with harassment every sense Club Pogo went with the EA. People just go in and change their user name every 7 days when they have to pay for the games. They are also marking the tables as anyone that sits at a table they can view any players hand. This is cheating. The watching someone's hand has to be deleted. It uses to be fun to play Club Pogo. It seems like when someone gets it free, then they feel they can 4 or 5 accounts and switch from username to a different one PLEASE ALLOW ME TO CHANGE MY USERNAME So I can continue to play.

i dont like tour hd cames when i play does not add points to totaal score i also liked it when i could see who else was playing please go back to adding points to final score

For the last two to three weeks I have been unable to log on to pogo.com. This new EA engine or whatever it is keeps telling me to enter my pogo logo on name or e-mail address and they will send instructions for logging in to the email address. I have done this four or five times but NO email has been sent to either my email or spam file. I am not going to pay for something I can't access. Pogo is about to lose a long time customer if this problem is mot solved. At least let me log in under the old system.

I have complained to pogo (EA Support), since May about not being able to access certain games and never got any response.
I got so frustrated by August 2018, that I cancelled my membership, which was up for renewal in September.
I checked the site in October, and noticed that my membership was renewed! I thought, well maybe I'll try playing again - same problems...sent in another complaint....
When the new sign in format was established in Oct., I could not sign on into the site, I contactedEA Supports, and was finally connected to a support person, who assured me that he would escalate dealing with and fixing the problems, - the part and present ones.
I have waited 2 weeks, and nothing has been fixed.
I contacted EA Support yesterday, and asked why nothing was done to correct the issue - after an hour of being on the phone with him, he told me I had to contact my Computer manufacturer to get them to remotely fix the problem.
I told him to cancel my membership, which should not have been renewed.
He told me I would get to rebate.
They can shove Spike you know where!

I do not like the new pogo!! For the last days, I have been unable to play dominoes even if I tried very hard to do it. If I got no change, I want to live the club and get my money back! I have been in this group for many years.. Email adress: [email protected].

I'm not sure what you are doing but the new format for ClubPogo is not understandable for me. We enjoyed Mahjong Mystery and were in the process of completing the board when you changed it and took it away, NOW you're asking me to join Club Pogo and I'm already a member of ClubPogo. In fact you just ran my credit card for another year for ClubPogo.

I would appreciate some word of explation from somebody at Pogo.

When I first started Pogo I enjoyed it. In fact, I bought EA stock because I said to myself if I enjoy there must be others that do or will some day. At first I played the free version with the interruptions about every five to six minutes for an ad to play. Of course, this was in addition to the two ads that constantly swapped out on top of Pogo's playing platform and to the right of the platform. I understood the need for ads they needed to make money (its commercial television versus pay cable channels. I even tried the free week of Club Pogo to see how I liked it. Unfortunately, it wasn't that much better than the free version. The platform was unstable, constant script errors (even though I hove that featured turned off on my browser), locking up in the middle of a game, or the worst locking up after you complete a game so you don't get credit for it. EA has put nothing into this game site and maybe they shouldn't. Yahoo abandoned their game site. I have sold my EA stock for a profit--thanks more to Madden Football than to Pogo I am sure. There is no way that management can do anything to convince me to come back to the website and even if they reimbursed me 100 percent would I pay to join Club Pogo. No its to frustrating. EA you are bad.

I understand EA needs revenue to support the website, BUT the website has turned into nothing but a revenue producing website and not one where you can play without constant interruptions. POGO claims that if you become a club member, you will not be interrupted by ads. Only partially right. You still have interruptions but don't see the ads. So the bottom line is "Pay us money or suffer". Essentially EA is bullying you into paying them money to join a club that really is poorly serviced and rarely is updated with current market games. EA is only interested in ad revenue and not in people.