I am a pogoclub.com member. I am unable to play my games. My favorite game is scrabble. When I sign in to play it doesn't matter if I am playing against another member or computer they will play but when it is my turn I can't click on letters & my play button doesn't work. As many other pogo club members have stated you can't reach anyone to solve this problem. My other games said I needed adobe flash player. My Toshiba laptop is relatively new it is a windows 8 & came with adobe flash player. I took my laptop to Office Depot where I bought it. The tech checked my lap top and the adobe flash is operational. Now it says I need Java I downloaded the java went to play the games it said I needed to update my java which 30 seconds before I had done so. Now it states I need to run electronic arts. Pogo club is a bunch of crap. I definitely will not renew it.