Yesterday I came back to rawang from sungai buloh. I used my KTM Card in sungai buloh, it allowed me to get on the train, but when I arrived at rawang, the staff said that because the amount in the card is insufficient, it must be fined RM30 to pass, but Every time because the card is not enough balance, I can just tpo up and go away but now they want me to be fined RM30.

They said that sungai buloh is handled differently than rawang, so it cannot be compared.

So I want to know if there is such a rule?
They said that these rules are all government regulations. Even if only 10sen is left in the card, Our can get on the train. If us don't know if the banlan of money in the card is fined RM30 every time, it is unfair to our people! First, they did not inform us if the balance of cards in the card enought or not .

The most important thing, the thing that discussed the fine yesterday was that a staff member was dissatisfied with my talking with him and intended to hit me. Is this the correct behavior?
I hope that you can make a certain punishment for him!
If you don't believe, you can view the cctv record of about 9pm at 17.07.2018 yesterday.
I also hope that you can find out the employees who treat the guests with violent attitude and punish him! Thank you！！！
Hope you guys have attention for that guys wanted hit me !!!!