I received an mail offering a Braun electric toothbrush for £1. My husband paid online with his credt card. He recently checked his bank acount to find that for the past six months PointShop have taken £45 per month from his bank account. He didn't fill in any forms to become a 'VIP Member, and we do no use his website. they refuse to refund the money as they say when buying the toothbush we agreed to paying £45 per month and have not cancelled our membership.. We DEFINATELY DID NOT join.

Absolutely a rip off company. Got charged £46 for basically nothing. Jeanette or whatever her name is, is refusing a refund and will not even pass me on to anyone else like a manager. Is she the only one who is in this company? Has anyone managed to claim back their money. Probably got 7 million customers through forcing them to subscripe to them!

They were also able to acquire my card details just an hour ago although luckily it occurred to me to check the legitimacy of the site and found out about these reviews! what i did is i phoned my bank immediately (hours after ive given the pointshop.co.uk site my card details). The bank advised me to block my card (since they cant do anything about a certain company taking money from you once you've given them your card details) and order a new one so it would be rendered useless. This kind of setting is really unfair as no one was ever advised that money will be taken away from their account. If you are reading this while they have not taken money from you yet, it is best to take action now! for the time being, i'm hoping that no charge will ever be made to my account. if ever some charge was still made, the bank advised to contact them back again and push the matter to the disputes department. Hopefully, the people responsible for this scam be punished as deserved.

Has anyone managed to get their money back?! This is a downright scam!! I now have £3 to live off!! I'm a student, I get £30 a week to live off plus a little savings. If anyone manages it please please please contact me!!!

I am going through the disputes department with my bank. Am writing the letter and filling in the forms now. I can't believe that they can get away with this, its disgusting. I had no reciept, filled in no request for Direct Debit, recieved no notification of them taking the money, no invoice. I have not set up a standing order and recieved no service, or product from them. Fair Trading? I don't think so. STAY AWAY!

me too how can i get my money back ?