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Pokerstars

United States

Consumer complaints and reviews about Pokerstars

User930286 Send email
 
Apr 11, 2012

banned for no reason

I play poker on pokerstars as does my wife and daughter. We only play the low cost games. Mainly 10 cent games. My daughters computer stopped working so when she asked I didn't hesitate to let her log on to her own pokerstars account on my computer so she could play a game. Next day I am banned from pokerstars, my account balance confiscated, and they accuse me of cheating?
This is because 2 different accounts from the same computer? Surly this must happen all the time. I have emailed them repeatedly and they wont respond about my account balance that they have stolen.
They seem to be unapproachable.
User917730 Send email
 
Apr 11, 2012

banned for no reason

You were banned because you violated their Terms of Use.

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