I have no idea about the people at the kiosks but I can assure you the mask is awesome. I refuse to spend money on facial product. I generally think it is a waste. But someone gave me the mask as a gift and very time I remember to use it, I am shocked over and over about how amazing my skin looks. I had no idea if it cost $20 or $200 but was running out so decided to pop on the Internet and order more. Despite the prices, which I am not accustomed to spending, I will for this!!!