Flight Newark – Toronto

Booked 2 tickets for NEWARK-Toronto flight for July 03,2021 on May29,2021 through Priceline Itinerary
# 397-245-033-45. Paid total amount $224.46

On June21,2021 requested Priceline to move booking to July06,2021 and paid difference of fare $ 249.40 as one free change was allowed by AIRCANADA. Priceline confirmed re-booking to July 06,2021 same day.

I tried to open my booking on AIRCANDA web site on July02 ,2021 for seat selection but it did not show up. I talked to Priceline agent and then supervisor who could not give any answer and told me they moved this case to their resolution team who will update me within 24-72 hours.

Talked multiple times to agent and supervisor even few hours before flight on July 6th but they all still maintained that my flight is cancelled they will update in 24-72 hours.
Finally could not take flight on July, 6th .

During this period I have wasted so many hours making constant phone calls to Priceline agents and supervisor. I first reported this July02,2021 and even today called them on July 12,2021 they give same answer that resolution team will update me in 24-72 hours when 10 days have already passed. There is no refund of total fare I paid to Priceline $474.36 .