Hello Bryan,we have already replied to your review on Trustpilot at https://www.trustpilot.com/reviews/5f14ce7c3f06f208b4ef47e8

To other users viewing this complaint we would like to clarify that this user was previously an employee or competitor and has written a false review with the intention of damaging our reputation.

We take our reputation seriously and would like to assure our customers that we have over 20 positive reviews on Trustpilot from satisfied customers who have had genuine experiences with our services. We encourage you to visit our Trustpilot page at https://www.trustpilot.com/review/protonservershost.com to read these reviews for yourself.

We value all feedback from our customers and strive to provide the best service possible. We take any complaints seriously and work to resolve any issues that may arise. However, in this case, we can confidently say that the review in question is not a genuine reflection of our business.

The owner is 16 and is very insecure. I had a subscription the "Ultimate Discord Bot Hosting" and he deleted my account for my IP not matching my state since I was on a hotspot. He lied and said I used a VPN when I did not. He said he had a backup saved and I created an account to see if I could create an account and it turns out my account was deleted. They have no respect for privacy. He is slandering me saying my information is incorrect when was not incorrect on my original account with all my services! He is under 16 so he is not able to anything legally. So him saying things about his legal team is false.