This service is horrible. It was better with the old website. You cannot get on line to pay your bill. I have tried repeatedly only to be sent back to the sign in page. It is frustrating and useless. Then if you call to complain, you have to wait on the phone for 10 minutes or more EVERY TIME. DISGUSTED WITJH YOUR SITE> FIND SOMETJHING THAT WORKS BECAUSE THIS DOES NOT. TIRED OF IT. YOU WANT TO BE PAID, MAKE THE SITE WORK. IT SUCKS

Gas rates for a single person living in a small apartment in South River N.J. compares only to a hold up. !! Some person or group should do something to stop this abuse !!

Gas rates for a single person living in a small apartment are way to high, considering that I barely use the heating, because I am out from 5 am to 9 pm, and when I do it, I set the meter to the lowest. So. to me, this is like a hold up. Thanks for your kind attention.

First, I was told that my gas bill for January 2012 was due to "storage" of gas during the summer months and that I was being charged the storage fees during the winter months. I've never heard or seen this before.

My second complaint is in regards to my Febraury 2012 bill. I was told that the person reading the meter mistakenly inputted the wrong numbers and I was being charged for the error. I have a remote meter were it is scanned not written. I should not be held accountable for stupid mistakes where I am getting excessively high bills.

Was charged 3 times normal amount in January and new bill has adjustments on it but doesn't explain anything at all and has the same reading info as last month? So was I charged for 2-3 months upfront? I called 3 times and am on hold for 15-20 minutes and no one ever picks up: the old "We have large volume", wonder why?