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Publishers Clearing House

United States,
California

Consumer complaints and reviews about Publishers Clearing House

Upset Person Send email
 
Jun 14, 2023

10 Bands Radio with Flashlight from Publishers Clearing House

I just got the 10 Bands Radio with a Flashlight on it. Well you won't believe what is going on, the radio wasn't working at all but the flashlight was working alright! I put NEW BATTERIES into the radio, and flip switches, you only heard a "POP" sound with NO MUSIC or PERSON TALKING, but again, the flashlight is still working! I wondered why no music or voices sounded out of the radio, not even the 10 Bands, AM, and FM stations. I took the radio outside of the house with the antenna up and move it around, NO SOUND COME OUT OF THE SPEAKER, HOW YOU LIKE THAT, so I call customer support from the lists of the PCH departments. I look up the CUSTOMER SUPPORT DEPARTMENT phone number and called, guess what, a man answer the phone, he speak with an accent and it connected me to Publishers Cleaning House, listen to this folk, it was from," DOMINICAN REPUBLIC", THAT RIGHT, I WILL REPEAT, OOP, I MEAN I WILL TYPE AGAIN, DOMINICAN REPUBLIC I didn't know that there was another PCH in that country. WOW, the guy said, throw that radio away and he will mail me a NEW radio, it the truth. I am going to wait two to three weeks. The message was recorded on the closed caption phone because I have had a hearing problem since birth, but wearing two hearing aids all my life. I always. thought it was STEVE HARVEY PLAYING A JOKE ON ME ON THE PHONE FROM DOMINICAN REPUBLIC! Of could he was on TV for the PCH ads and pictures of him on the PCH ads on my computer. Another thing, I put a lot of tokens that I won, what happened to my gifts, never got them, but when I will reach the last diamond, I hope that I will get $550 or a big gift.
Kathryn Carmen-Nelson Send email
 
Jun 30, 2021

$5000 a week for life gtame

For several days now I haven't been able to submit this game. Every time I try to submit it just freezes up and doesn't register that I played. I would appreciate it if you would check this out and fix it. Thank you.
Kathryn Carmen-Nelson Send email
 
Jun 30, 2021

$5000 a week for life game

For the past few days, I haven't been able to submit the $5000 a week for life game. I play the game and submit it, but it just freezes up and never registers that I played. would appreciate if someone would check it out and see what's going on with it. Thank you for your attention to this.
MADATHIKUNNEL Send email
 
Nov 30, 2020

SWEEPSTAKES WINNINGS;

I HAD A NOTIFICATION FROM THE FEDERAL TRADE COMMISSION DATED NOV. 19TH 2020 THAT I HAD WON (PCH,
TARAWOOD) THAT I HAVE WON $18.5 MILLION PLUS A BENZ CAR nd $7000.00 a week. it was supported with a letter from
PCH CEO Mr. Jphn Washington, PCO Board chairmaman Mr. Frank Moss with his passport attachment, a letter from M&T Bank VICE pRESIDENT mR. DOUGLA SHELINE ON HOLDING THE CHEC NO. 5955. I WAS ASKED TO SUBMIT A CASHIER CHECK TO M7T BANK AND UPON THE RECEIPT OF THE CASHIERS CHECK, I WILL BE NOTIFIED OF THE DELIVERY OF THE CHECK. AS I REMEBERED A NOTICE FROM PCH THAT NO PAYMENTS ARE NECESSARY TO RECEIVE A TCHECK, ICALLED THE NUMBER GIVEN BY PCH. I CALLED THE NUMBER, BUT TO HEAR IT A SCAM. I AM SURPRISED TO SEE THE INVOLVEMENT OF THE PCH, M&T BANK AND THE FEDERAL TRADE COMMISSION IN A SCAM. I ALSO FEEL THIS AN ONGOING GAME BY THE CULPITS , HENCE, I VERY MUCH AM INTERESTED TO CALL YOUR ATTENTION TO THIS CASE. THANK YOU.
GEORGE MADATHIKUNNEL
gmadathikunnnel@yahoo,com.
Phil Kipnis Send email
 
Aug 25, 2020

Tokens are useless

We accumulate tokens that are useless despite claims made to the contrary. They pepper the "games" with all kinds of claims about how much money they award daily and that you don't have to buy anything from them, BUT the badger you to make a purchase. Really hard sell. It would be nice to be able to cut their emails in half from the twenty plus I get daily. Then there's the new offerings, they load you up with in addition to the games you want to modestly play.
mar Send email
 
Feb 13, 2020

tri-peaks token pay out broken

PCH: what is the 31 seconds left on Tri-Peaks Rush supposed to pay in tokens? I keep getting a variety of tokens no matter if it is the same seconds left or not. NOT INCLUDING BONUS TOKENS, OKAY? How can I keep getting 48,000 and some odd tokens for 26 seconds left and 31 seconds left? Well, common sense tells me that is not possible....Your game is fixed or broken.
On top of that, we get to bonus tokens of 10 cards left and no matter what, something keeps adding it up to 58,000 total score: How is that even possible unless the GAME IS BROKEN AND NEEDS REPAIR.
Michael Hodges Send email
 
Nov 15, 2019

All Games shut down

I try to play everyday all the Publishers Clearing House games I can. But tonight all of the games at once shut down. I have over a billion and half tokens. Please refresh and send all the games again so I can continue to play. My goal is two billion or quit. That will prove I did the best I could to win. And I want to win big really big, maybe the biggest ever I hope and pray. After 2 billion if I have not won I will quit once and for all. I know I have never had much luck and I hoped by working at it with you it might change things. But not if you do not give me the chance to play the games. This is not a complaint as much as it is a request for help by restoring all the games for me again. My name is Michael Hodges 3354 June Street. San Bernardino, California 92407. 909 289 2285 my cell phone. 909 880 3188 home phone. Please refresh and resend all the games please.
enigma Send email
 
Aug 5, 2019

PCH rigged games

Yesterday, 3 August 2019, at about 6:30 P.M., I was on the PCH website playing "Tri-Peaks Rush," a speed-oriented, solitaire card game. A "tournament" was in effect, in which two $100 prizes were offered, one to the player with the highest cumulative token total, and one to the player with the highest individual game score. The highest recorded score at that time was 68,250. I got lucky (I thought). The cards lined up for me just right. I made a basic score of 50,000 points, plus 7,000 for time remaining on the clock, plus 14,000 for cards not used -- a total of 71,000 points. I had the leading point score and was likely to win one of the $100 cash prizes. Suddenly, before my score was recorded, even before I could make a screen shot to substantiate my potential win, down dropped the PCH, all-purpose, get-out-paying window: "SORRY! WE ARE EXPERIENCING TECHNICAL DIFFICULTIES. TRY AGAIN LATER." Apparently, for PCH, a payout on a game is a "technical difficulty. If these cheap, four-flushers won't pay off on a $100 win, don't believe their malarkey about $5,000 a week for life. Even if you did "win", would the cheques bounce?
PChDislikeClub Send email
 
Mar 19, 2019

Pch is a scam

People are right. The site has technical difficulties every day and it steals your tokens. I stopped buying the cheap products. I have unsubscribed from their emails and still get email. It’s a total scam and it’s fake.
There is not enough time to play out all the cards because they have an ad before and after every click on the site.
I am disappointed because I thought it would be fun.
The games are so fake too. The higher your level, the lower token amounts you will receive so it takes longer for you to advance levels.
PCH is a scam.
thomas page Send email
 
Mar 15, 2019

it seems a little to slow

this is [email protected] have tried everything nothing works I call tec support they only gaveme things to try they didn't work.
I have been playing these games sence 04/2011hopeing to win but now I am tired off fighting with your website it sucks.
I,m about to give up.
MR THOMAS PAGE [email protected]
Jacquie buletti Send email
 
Nov 14, 2017

Pch games

Over a week now and still can not play pch games due to your website problem. If not fixed in this day then I will have nothing else to do with pch !!!
Jacquie buletti Send email
 
Nov 14, 2017

Website won’t work

Going on 6th day that games cannot be played on Internet. Not my carriers fault. Not my phone carrier fault. A messege from pch says “ having trouble “. This is rediculous to be down for so long when you’re dealing with the public. I’m so upset with this problem I do not even want to play your daily offers. Please fix your website problem.
Ben G Send email
 
Nov 11, 2017

Sent unwanted merchandise no legitimate contact telephone number

Have seen multiple complaints fot all 50 states of the U.S. about Publishers Clearing House. All 50 states have sued them.

Why have they not been shut down completely and put out of business?
Jennine Send email
 
Sep 1, 2017

4 times in a row no big winner

I have been entering and following publisher's clearing house for some years. I did get in the mail ONE $10.00 check from them I won. (I think they forgot the rest of the zero's hahaha) Anyway I have noticed the last 4 might be 5 times when they say there is $5,000 for life a week, then $7,000 for life a week, $10,000 a life a week and this last drawing August 31st 2017 $15 million. I saw on the news only a (ONCE again $1 million dollar winner)

Number one I suspect they deliberately send the "Alleged" winning number to dead people it is easy to check to see if someone is dead in any state. This a big company and someone could be hired to do just that alone. That way there is NO big sweepstakes winner because they sent it to someone who won't be returning it. This is my theory. Or they just are claiming there is no big sweepstakes winner and only issuing smaller prizes to ONE winner. Looking a bit fishy after this 4th or 5th time. I am about to file a BBB and Consumer complaint because I also notice the last 3 times there is greater pressure for people to purchase an item.

Geez I do purchase things I want but I sure cannot afford to purchase every entry I would need to be a millionaire HA! So I am gonna complain to NY attorney general and Washington State and the BBB's in both about this as I believe they are recently holding out false hope with no intention of handing out anything but One Million.

Another disturbing thing I have noticed over the years. I have NEVER EVER seen a winner from any rural, or mountainous or country farm area EVER. It is always suburbia and cities or large towns. Why is that seems odd no one ever in any rural area has won EVER. Let alone winners on the West Coast other than in California. If there are I want proof such has happened and if any one won rurally prove it.

I live rural and mountains I am of the inclination they won't come here if ever I was the winner but would just draw another name. Yeah went to a state fair once saw people pulling the names on some big prizes and money from the drawing jar. Was supposed to be the first name drawn but they kept drawing until they found someone they KNEW. They were called on it by others and they claimed the papers were blank but my husband after everyone left went to the trash they tossed the alleged blanks in and all had names and phone numbers They just lied and did not want anyone to win they did not know. Maybe PCH pulls names and if they are rural or west coast Oregon or Washington or Idaho they ignore and find someone in the city and closer. MAYBE. So anyway just my thoughts.
rvaldez52 Send email
 
Oct 27, 2016

Scam phone winner of 1 million PCH

I received a phone call telling me that I had won the PCH sweepstakes. 1 million dollars. That a team on on its way to my house to deliver the check. They started asking information name , etc. That made me leary, then they pretended to have a bad connection and hung up.

A second phone call telling me they had arrived at the San Antonio airport and asking me that, before they arrived at my house, they wanted me to pay the delivery fee of over 300 dollars. At this point I told them that I suspected a scam. they went on about the fee and how much I won. I told them I would have the fee when they arrived at my door. they got mad, swore at me and hungup.
The phone # that called me from were 830.541.5905 and 252.517.1610.

Hope you catch the jerks.
Donovan Send email
 
Jul 15, 2016

won money

Yesterday was 7/13/16 and in the pch instant win game I won $1,000.00 and don't know how to claim it and ive sent emails all day no one has responded its not right to do that I don't know what to do can someone anyone please help me
Terri L Send email
 
May 12, 2016

Technical Difficulties on Games

Does anyone from PCH even read these things? I lost out again tonight on two scratcher games and on Danielle's Token Surprise. I didn't get any tokens on those. It always says, "Try Again." When I do, it ejects me from the game and says that I already played it when I didn't because of technical difficulties. PCH never tries to correct these problems.
Terri L Send email
 
May 7, 2016

Technical Difficulties on Games

Wow! All these months I thought I was the only one! Once again tonight, I'm playing the PCH online games and so far, I've gotten NO tokens for three scratcher games, the first Token Vault screwed up and I got NO tokens, and now the slots aren't working again (which I expect). I haven't even finished all the games yet.

Every single time I write to PCH Customer Service, they send back an e-mail telling me to try the same stuff: clear your cache on several things, clear your Flash Player, and try a different browser. I've tried ALL the browsers and none of them work on these games. In fact, none of the stuff they tell me to do ever works.

I look at the Token Leaderboard every evening and I wonder how these people at the top of the board are getting more than 200,000 tokens and I'm only getting maybe 80,000 a night. What the hell???

What is going on?
[email protected] Send email
 
Aug 17, 2014

broken item

I bought a Angel LED Light and it does not work. How do I return it with free shipping, and how do I get a new one that does work?
[email protected] Send email
 
Aug 17, 2014

broken light

I bought a Light Angel LED Light and when I received it, it would not work. How do I send it back without paying for the shipping.
Jennifer Howell
caldreamn05 Send email
 
Jul 30, 2014

No return shipping paid by PCH

Robert Treller, where are you now that we need you? There may or may not have been an actual Robert Treller in the early years of PCH, but surely someone very capable and caring was in charge of the company and its customers. At that time, PCH handled only magazine subscriptions, but also were very diligent in helping with address changes, problems with the magazine publishers, etc. On two occasions, when I called regarding a problem, someone actually answered my call with, "Hello, this is Bob Treller, how can I help you?" Imagine! Since becoming, in addition to magazine subscription sellers, PCH has become a junk dealer. Through the years, I guess I never learned. I continued to order merchandise, almost always disappointing. I carefully returned the merchandise, and never received even an acknowledgement. If the merchandise was poorly constructed or could not possibly do what it was supposed to do, I'd call, and they would just send another faulty item. Yesterday, I tried 6 different 800 numbers, having given up on e-mails and postal mail contacts with them. I had received an item that was not broken, but the construction was pitiful and the material was not proper for it to be useful. I made the mistake of telling the PCH representative that it was not broken and he informed me that PCH only reimbursed for return shipping if an item was broken. Guess I should have lied. I had returned it in original packing with all pertinent packing materials, which did not matter, he said. He told me that, "No company pays return shipping." WRONG! I informed him that I have been a catalog and online shopper for years and had return shipping charges reimbursed 100% of the time. He told me that PCH cannot do that because - and I still don't understand his explanation - PCH customers pay upfront when they get their bill for all shipping. Huh???? Going back to Mr. Robert Treller, how I wish that his way of doing business, even in today's enlarged & electronic manner, could still be honored. Now, that's a word that one cannot use in the same sentence with PCH, "HONOR."
djuby Send email
 
Jul 7, 2014

online payment not posted to my account

I made an online payment to Publishers Clearing House 5 months ago but continue to receive bills threatening collection. I've sent a copy of my bank statements to them showing the transaction and they just ignore.
dal2077 Send email
 
Mar 18, 2013

David Longhofer

I'm on here practically every day. I never win anything & the day I needed a jackpot ball in bingo, not even one was drawn the entire game. After different contests they make you search for things that most of the time you can't either find, or they aren't there.
I've come to the conclusion this is all just a big marketing scam to keep people buying things. Every time you register for a drawing for the future I keep getting threats, that if I don't play I no longer become eligible virtually every day. In the end I see very few winners & I've wasted an great deal of my time for nothing.
Anonymous4150 Send email
 
Jul 10, 2012

POTENTIAL FRAUDULENT ACTIVITIES

On July 8, 2012, I was playing the Publishers Clearning House on line games when I was notified that I had just won
$1500.00 in cash. This notification came on site http://pch.com-promotional.info/cash; NOTE: THIS DID NOT SAY MAY HAVE WON, IT SAID I HAD WON $1500.00 IN CASH. WHILE ON THIS PUBLISHERS CLEARNING HOUSE SITE, A DIALOGUE BOX APPEARED AT THE TOP AND I WAS ADVISED TO:
STEP . 1--"CLICKHERE TO COMPLETE YOUR FREE CREDIT REPORT. IT'LL ONLY TAKE A FEW SECONDS."
STEP 2--" ENTER YOUR CREDIT SCORE BELOW TO CLAIM THE CASH."
THEN BELOW STEP TWO, STILL IN THE DIALOGUE BOX THERE WAS A SMALL BOX TO ENTER YOUR CREDIT SCORE AFTER YOU RECEIVED IT BY DOING AS DIRECTED. THE NEXT SITE TO WHICH I WAS TAKEN WAS WWW.FREECREDITREPORT360.COM. MOVING FROM THE PUBISHERS CLEARNING HOUSE SWEEPSTAKES SITE TO THE FREE CREDIT REPORT 360 SITE WAS SEAMLESS--VERY SMOOTH TRANSTION.
After reaching FREE CREDIT REPORT 360, I WAS ASKED SEVERAL QUESTIONS--INCLUDING MY SS#--ALWAYS NEEDED TO GET CREDIT SCORES AND OTHER CREDIT BUREAU TRANSACTIONS. I WAS ALSO ASKED SOME RATHER IDIOTIC QUESTIONS. THEN WHEN I ARRIVED AT WHAT APPEARED TO BE THE LAST PAGE ON FREE CREDIT REPORT 360, I WAS ASKED TO ENTER MY CREDIT CARD NO. FOR THE "FREE CREDIT REPORT" AND TOLD I WOULD RECEIVE A DOLLAR REFUND. THEN OFF TO THE RIGHT I SAW A SMALL BOX IN WHICH IT WAS STATED THAT I WAS AGREEING TO AN OFFER FOR SOME TYPE OF SUBSCRIPTION AT ABOUT $29.95 PER MONTH---AND THAT THIS BILLING WOULD BE CHARGED TO MY CREDIT CARD AUTOMATICALLY, EVERY MONTH, I BELIEVE, UNLESS CANCELLED THIS OFFER WITHIN SEVEN (7) DAYS. AT THAT POINT, I ABORTED THE WHOLE CREDIT CHECK--HAD NOT GIVEN THEM ANY CREDIT CARD NUMBER OR AGREED TO ANYTHING; I ALSO BACKED UP AND ERASED ALL THE DATA I HAD PREVIOUSLY ENTERED.
I BACKED UP FURTHER BUT WAS NEVER ABLE TO REGAIN ANY INFORMATION ABOUT HAVING WON $1500.00 IN CASH FROM PUBLISHERS CLEARING HOUSE SWEEPSTAKES. I CONTACTED PUBLISHERS CLEARNING HOUSE, USING THEIR FRAUD LINE NUMBER, TALKED TO A GUY NAMED JOHN WHO COULD NOT HAVE CARED LESS, IN MY OPINION--JOHN REFRRED ME TO ANOTHER PHONE NUIMBER--CUSTOMER SERVICE, PUSH 9 ONCE YOU FINALLY GET THROUGH; I DISCUSSED THE MATTER WITH SOME LADY WHO AFTER ABOUT TWO MINUTES ATTEMPTED TO DIRECT ME BACK TO THE FRAUD LINE--I TOLD HER I HAD JUST BEEN THERE AND THE FRAUD LINE HAD SENT ME TO HER. I THEN TOLD HER I FELT I WAS GETTING THE RUN AROUND--AT WHICH TIME THE PHONE DISCONNECTED.
HERE ARE THE PHONE NUMBERS I USED FOR PUBLISHER'S CLEARNING HOUSE AS PROVIDED BY THEM ON THEIR SITE. FRAUD: 1-800-392-4190. THE NUMBER TO WHICH i WAS SENT BY FRAUD: 1-800-645-9242, PUSH 9--BUT
YOU HAVE TO DO IT TWICE(TWO SEPARATE TIMES)--THE RECORDED MESSAGE DOES NOT INCLUDE YOUR PROBLEM.
SO I AM FILING THIS COMPLAINT AGAINST PUBLISHERS CLEARNING HOUSE, A COMPANY WHICH HAS BEEN, WITHOUT MY REQUEST, UNSOLICITED, BEEN POUNDING PEOPLE FOR WELL OVER 20 YEARS,, USING THE MARKETING GIMMICK OF WINNING A WHOLE LOT OF MONEY. PCH ALWAYS CLAMORNG THAT THEY NEVER REQUEST MONEY AND BUYING SOMETHING HAS NO EFFECT ON WINNING. PCH ALSO STATES OVER AND OVER THAT THEY WILL NEVER ASK YOU FOR MONEY TO GET MONEY YOU HAVE WON.

HOWEVER, IT APPEARS THAT SOMEONE EITHER FALSELY USING THE PUBLISHERS CLEARING HOUSE SWEEPSTAKES SITE OR THE PUBLISHERS CLEARNING HOUSE SITE IS WORKING WITH A COMPANY CALLED
FREE CREDIT REPORT 360 WHICH SOLICITS ONE INTO PURCHASING SOME KIND OF SERVICE AT ABUT $29.95 PER MONTH--TO GET A CREDIT SCORE SO ONE CAN RECEIVE THE $1500.00 OR WHATEVER THEY HAVE SAID YOU HAVE WON---REQUIRING YOU CREDIT CARD NO., WHICH I NEVER GAVE THEM MINE, TO PROCURE A CREDIT SCORE IN ORDER TO RECEIVE THE ALLEGED WINNING FROM PUBLISHER'S CLEARNING HOUSE OF $1500.00.
SINCE PUBLISHERS CLEARING HOUSE FRAUDLINE AND THEIR CUSTOMER SERVICE WERE NOT AT ALL CONCERNED ABOUT WHAT HAPPENED TO ME, AS A CUSTOMER, IT MAY WELL BE SAFE TO CONCLUDE THAT SOME KIND OF FRAUDULENT OR AT BEST, DECEITFUL, CON GAME IS GOING ON HERE.
MY COUNSEL IS WATCH YOUR BACK AND BUY A LOTTERY TICKET INSTEAD OF PLAYING PUBLISHER CLEARING HOUSE GAMES---I PLAYED THIER GAMES FOR WELL OVER 20 YEARS AND NEVER WON ANYTHING.
SHAME ON FREE CREDIT REPORT 360 AND ALSO ON PUBLISHER'S CLEARING HOUSE UNLESS SOMEONE MIRRORED YOUR WEBSITE.

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