I HAVE HAD SEVERAL ISSUES THAT HAVE GONE ON FOR OVER A MONTH NOW WITH NO LUCK IN GETTING THEM RESOLVED THEY DONT HAVE A 1-800 # OR A LIVE CHAT FOR CUSTOMER SUPPORT YOU HAVE TO EMAIL AND THE WAIT 18 TO 20 BUSINESS HRS. TO GET A REPLY ! I HAVE ALSO TRIED CALLING THE OFFICE IN SAN FRANCISCO AND HAVE LEFT SEVERAL MESSAGES WITH NOT ONE CALL BACK THIS SITE CLEARLY DOES NOT CARE ENOUGH ABOUT THE PLAYERS OR THEY WOULD HAVE A BETTER WAY TO CONTACT THEM ! THEY MUST HAVE AN OVERWHELMING OF CUSTOMER COMPLAINTS TO OPERATE LIKE THIS ANY OTHER GAMMING SITE HAS A LIVE CHAT OR A ! 800 # SO YOU CAN TAKE CARE OF WHAT EVER ISSUES YOU MIGHT BE HAVING . THERE ARE MANY OTHER ISSUES WITH THIS SITE FROM WAITING TO GET PAID TO PLAYERS CHEATING BY DISCONNECTING THERE INTERNET IN THE MIDDLE OF A HAND AND THEN RECONNECTING AT THE END AND NOT HAVING TO CALL THE BET AND ABLE TO WIN THE HAND . I HAVE WRITTEN TO THEM AND SUGGESTED THAT WHEN A PLAYER DISCONNECTS ON / PULLING THE PLUG PUT A 2 MINUTE DELAY SAY THEY ARE UNABLE TO LOG BACK IN ON THAT HAND PROBLEM SOLVED BUT IT HAS FALLEN ON DEAF EARS JUST LIKE EVERYTHING ELSE IF YOU ARE THINKING OF JOINING A ON GAMMING SITE STAY CLEAR OF THIS WON LOTS OF BELLS AND WHISTLES THAT ARE JUST ONE BIG STINKY FART ! SEE FOR YOURSELF LOOK AT THERE CUSTOMER COMPLAINTS AND THEN MAKE THE RIGHT MOVE GO SOMEWHER ELSE !