I purchased a very expensive item in Canada to be shipped to the USA threw purolator. I paid to have 1000$ worth of insurance on this item. The item was then damaged during shipping. I filed a claim that was denied for Improper packaging but once discussed claims person agreed it had been packaged properly. Claims then denied damages because the damage to the case that contained the item was not in the exact place that the damage was to the item. This item was not damaged before shipment and has obviously sustained damage to the packaging the case and the item threw shipment yet purolator is still dening my insurance claim.