I've used Quest Diagnostics off and on, since 2011, and never had problems with billing till now. I have Tricare and my co-pays for labs are $0. I requested to my daughter's pediatrician for vitamin D3 blood work, since I read in an article that low vitamin D3 can cause weight gain (trying to find the cause of my daughter's weight gain, and it's not food). Sure enough, my daughter was low in vitamin D3 (her weight gain has subsided with D3 supplements). I received my EOB from Tricare saying the D3 testing was denied, which Tricare did not pay and showed that I owe QD $0. Next thing I know, I'm getting a bill from QD for $220. I've called Tricare on multiple occasions, since Sept 2019 and every single Tricare representative has told me, I owe nothing to QD. Only thing is, I've had a mix of representatives saying, D3 is covered and the other half saying it's not covered. I've sent QD a letter, along with my EOB and a printout from Tricare stating; QD is wrong for billing me. Tricare states on their website: "A network provider (if appealing a claim on his/her own behalf and the denied claim is appealable per the remittance notice) (Note: Network providers cannot bill patients for non-covered services or services denied as not medically necessary.)". Do you think QD accepted my letter and all the information that I sent? No! They did send me a letter saying they received my letter and I still owe them money. I'm worried they will send this to collections. Tricare rep said, today (Feb 3, 2020), she will forward this claim up to a higher level to get this cleared and she made sure to include possible collections to get this done faster). I'm beyond pissed.

Without thinking or inquiring in advance, I went to a Quest Labs for a standard Thyroid panel. I did not even think of asking for the cost up front, as I "assumed" it would be reasonable. I am an uninsured individual and pay cash for treatments and procedures. Most companies offer a discount to self-pay patients. I was shocked when I received an enormous bill and thought surely it was a mistake. When I told my doctor's office - they said the Quest bill for that test was an outrageous amount and they could have sent me to a different lab for far less. I also called several different labs and all others charged far less than Quest Diagnostics. When I presented Quest with these facts and asked that they please give me a price reduction or discount - they said they offer no discounts and only a payment plan or financial aid option if the circumstances meet the qualifications. I did not qualify for the financial aid. I just read some other reviews and see that other people have had similar complaints. I think the way Quest is overcharging for services offered for so much less by other labs is unethical, and absolutely unacceptable and hope some agency will do something about correcting it. Meanwhile I will report it to every agency I know who rates companies.

There was a driver in front of me on Kline road going from Transit Rd to North Forest, around 4:05pm weaving within his lane (going from far left to far right without notice and crossing the double yellow line). ZHM0728 Pennsylvania plate van number 110

On 11/23/16, I took my doctor's test order to Quest Diagnostics, as indicated on lab form. My id and insurance information was collected at that time and all blood tests were performed.

When I returned 10 days later with prescription for 2 additional blood tests, the receptionist took my insurance card and said, "I'm not supposed to tell you this, but we don't take your insurance." I left and called my insurance company who indicated they declined to pay for previous tests as I should have gone to a different lab.

Quest has sent me a bill for nearly $2000. I will contact state insurance commission regarding this matter.

While driving on clove road in Staten Island there was a quest van behind me he was weaving in and out of the lanes trying to pass as many cars as he could. He was speeding around the cars doing at least 30 to 35 M.P.H. in a 25 M.P.H. limit. There is a school on richmond road that was in session for saturday school. The van was number 18 and had NJ plates K87ACS the time was around 12 to 12;30. This kind of driving is totally ridiculous

To Quest Diagnostics complaint department, I went to your diagnostics facility on
September 20th, 2014. at 1450 Barnum Avenue, Bridgeport, CT. I gave three tubes of
blood and a urine sample in which the person (nurse) had me sign off on the paper for
giving of the blood and urine but never put the proper labels on the blood or sealed the
urine speciman properly and when I questioned the nurse which had taken the the blood and
urine that it might get mixed up with previous persons urine which was also not sealed with
a label at the time and was on the same counter my own and less than two feet away from my
speciman, she only replied as she left the room unattended with bothe the speciman's on the
counter unsealed mind you is "leave it there I will take care of it. In closing, Ijust wanted
to ask if I can get bothe the blood test and urine sample done over again at "no cost" at the
Stratford,Connecticut facility, and the previous test discarded and that that nurse be repremanded.

Sincerely, Robert Pittman
203-212-0342
[email protected]
9-21-2014