QT is a horrible company to work for. They don't even give you a lunch break. Forget about lunch hour, but they don't even give you a 5 minute break. Not even for full time worker who work more than 8 hours per day and more than 40 hour a week. They tell you that if you "have" to eat then you must eat WHILE still ringing customers. You could have your food in your hand and if the customer comes, you have to ring them up with your food sitting right there on the counter in the open. The manager won't say that go ahead finish your meal, I'll take care of the customer. They'll tell you to interrupt your meal and serve the customer and only eat if there is no more customers. Most QT stores are always busy with lots of customers. They need to provide a clean place where employees can sit and eat in peace without having to ring up customers during their meals. They also make people work alone at night in dangerous areas because they are too cheap to hire two people to work in the store at same time. The QT managers are the worst managers of any company, they like to bully the workers and threaten them. Most people hate their jobs here, they only work here until they can find something else. QT sounds good when you start but soon you realize how bad things are. They don't care about their worker's safety. Managers have told employees that even if a customer beats you up there is nothing you can say to the customer. It is illegal to make employees put up with physical abuse from customers and all companies know that except for QT. Most companies even thorow out customers for verbal abuse, but QT managers verbally abuse thier own workers. It is a horrible company and so many people are consiering suing them for all the unfair treatments.

Perhaps you're a decent manager. I do think you should really recognize that, unfortunately, many are not before trying to undermine our experiences. I can tell you in the store I worked in when I worked there, literally ALL of my managers/supervisors/etc. are really lucky to have not gotten QT sued for discrimination (the guys who worked at my store were treated like redheaded stepchildren - management was only super friendly with the prettier young women) and also very lucky to have not gotten sued for sexual harassment.

In regards to the shoplifting: you must be one of the only ones. Where I worked, we were trained to do nothing under ANY circumstances. Not even call the cops. All we had to do was write it in a log if we knew/suspected what they took. And, of the many friends I've had who have worked at various QTs, ALL had the exact same training.

Regarding mopping: I do understand why it's a liability issue. I fail to understand how me mopping by the door (when I was already mopping by the candy display right next to the door), is deserving of getting written up. I had my caution signs out and was just doing my job. It's not like I pulled out the mop just to try to cripple them for life! I was already mopping right near the door anyways, and mopped in front of it too. With how much you're expected to clean alone overnight, it's not unreasonable.

I'll admit, I sure did hope they would fall, look like idiots, have hurt pride, and stop doing beer runs like clockwork on me. And that's exactly what happened. Perhaps QT should reconsider their policies and job descriptions. You sound like I would have been damned if I didn't mop (didn't get my shift duties done), and damned if I did (what if I broke someone's back?). You sound smart enough to have a better position than that. The floors get dirty and I was doing my job! I didn't go out of my way for anything, and got written up for doing my job. End of story. There's risk and liability in EVERY business, c'est la vie.

Oh, and my manager blatantly hit on me WHILE explaining about the write-up - telling me not to worry about it, that I was so wonderful, and he really appreciated me. It sounds innocuous, but if you could have seen the way he talked to me (or should I say my breasts) in the back by the soda stocking area, staring intently and petting my shoulder while doing so... like I said, QT is truly lucky they didn't get sued.

STUPID, STUPID, midlife crisis management. At least in my experience. Hopefully you read some of this and learn something from it. QT was quite a good company - great benefits, good pay at that time. But, at least in my area, all the management were lecherous pervs with little to no sense. It would have been a great place to work if it weren't for them. Hopefully, you're a much better manager than that and your employees have a great experience working for QT. But, that does not mean that others across the country have the same experience... both varieties of experiences deserve equal voice.