Real Property Management Capital is ridiculous. They give you a dirty home and expect you to clean it (our carpet was filthy and turned our feet black) . They do not return phone calls. They do not repair most problems with the home unless you harass them with repeated phone calls, and then they do the bare minimum. I WOULD NEVER RENT FROM THEM AGAIN...EVER. No home is worth the headache of dealing with these unprofessional, incompetent, uncaring people.

Rental management companies are allowed to do repairs up to certain dollar amounts as approved by the home owner. How arrogant to think they should pay what the owner will not. You were not forced to sign the lease and if you were as OSCHA smart (though what that has to do with it is a mystery) as you claim you would have checked the house out first and addressed any concerns before signing.

My email to the rental company...

I would strongly advise you and your managers to review your policy of
inspecting homes before they go into the rental program. I have a high
degree of knowledge of OSHA standards and health concerns due to animal
feces imbedded into the carpet from managing several pet friendly resorts.
This was a safety hazard for my family and thus the reason why it had to be
cleaned professionally. The evidence was evident and should have been caught
by whomever you designate to inspect your rental homes. My carpet cleaners stated the carpet was never professionally cleaned rather only vacuumed. If the home owner is
unwilling to pay them I would strongly urge your company to cover our cost.
While it may only be a few hundred dollars, it is the principal that is at
stake here...

Should I not get reimbursed for this expense, I will take other measures to
collect. You cannot honestly believe anyone would move their family into a
home that had health concerns.

With that said, I have also not heard back from you regarding the water
damage caused by the washing machine overflowing. The longer you wait to cut
out the damaged drywall, the faster mold and mildew will grow (IAQ and
respiratory issues), thus again causing health issues for my family.

I normally do not take such drastic actions as my time is very valuable due
to my work but I stand for doing what is right and I hope your firm does the
same.

Response from Rental Company

My name is Armin Tehrani and I am the property manager for this property.

The condition of this property prior to your move in passed and exceeded the HUD HQS. The carpet was cleaned and I personally was at the property about 2 weeks before you moved in. I didn't smell any odor coming from the carpet and carpet was in good condition. Although we acknowledge that the carpet had minor stain and was noted in the property file, there was no evidence as to what stain was caused by. You didn’t have an authorization from us nor the owner to hire a carpet cleaning company and therefore you are not due reimbursement. Your lease clearly states on line number 15 that the lessee acknowledges and accepts the existing conditions of the unit to be rented as is.

OSHA stands for Occupational Safety and Health Administration, the key word being “occupational”.

I have scheduled my maintenance crew to call your wife and schedule a time to take care of the ceiling either today or tomorrow.

On a final Note, your threatening and bullying emails are not acceptable, will not be tolerated and should they continue, will not be answered.

DO NOT RENT FROM REAL PROPERTY MANAGEMENT CAPITAL! Located at 706A East Gude dr Rockville Maryland. I can do nothing but agree to the negative review posted about RPMC. I cant believe what i am reading above. RPMC is trying to protect them selves through malicious comments. Armin Tehrani( maintenance manager ) Tom Kennys ( company manager) are both A-HOLES! The staff theirs are very uneducated on how to handle day to day issues. there turn over rate is very high. for obvious reasons
We have been tenets of RPMC for many years. We have received nothing but rude and unprofessional service since day 2. ALL of our maintenance request have gone unnoticed for many weeks. When asked why. there response to use was " we didint think it was important. i can get past the rude and unprofessional service after now knowing what kind of people they are. my main complaint is their lack of communication and concern for the property. we have been in there office several time to discuss concerns THEY DO NOT RESPOND TO PHONE CALLS AND MEETINGS ARE NOT ACCEPTABLE. their response to that was " we dont have the time for meetings" when yet there is a huge conference table. once you sign your name to their contract. expect nothing but headaches.
If you are a tenet of RPMC reading this for the first time. you are not alone in your struggles.
Maryland Home Improvement Commission was very helpful. they provided us with Maryland Business Regulations.
The Maryland Attorney Generals Office was also very helpful with supplying info on how to handle such cases.
The Owner of Real Property Management capital Suleman Hooda can me reached at [email protected]( he wont care but at least he will be aware of the concerns with in.

To RPMC!!! hopefully you will take this post as constructive criticism and do something different with your company's attitude.
Sincerely!! an angry tenet!