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Real Vegas Online

Malta

Consumer complaints and reviews about Real Vegas Online

User926904 Send email
 
Apr 3, 2012

Winnings not paid

I’ve been playing with all of these casinos (Real Vegas, Mighty Slots, Plenty Jackpots, Slots Inferno, Slot Luv, 99Slot Machines, and SlotNuts) and furtunately I get all my winnings in time except for the other withdrawal request that took 4 months to process. i understand them and you guys as well, but infairness to the curgam malta group of casinos they are doing there best for all of our satisfactions.
Maybe the best reason behind why they treat me so special because I extend my RESPECT to them as a person who are really trying there best to assist me in Live chats and in calls and of course I follow the Terms of Use. they also told me that many of my fellow players having that unending complaints of NOT getting there payouts simply becuase they breach the Casino Terms and Conditions. Sometimes we have to Read, Think and Understand the Terms and Conditions before doing anything else excuse for the word but I firmly believe that all online gaming sites are for Litirate only.lol
For those who knows How to READ and COMPREHEND Come and play !
User926605 Send email
 
Apr 2, 2012

Winnings not paid

I also like everyone else won 1, 900.00 on 3/19/12. After much run around these past few weeks, I decided to look them up and I have yet to see one comment where anyone has been paid so far so I don't hold out much hope. I was told they didn't have all my documents after I sent them in three times. Now supposedly it is under review. I was told a few times that accounting or a manager would be contacting me to finalize my winnings. I have not received any calls or emails yet. When you send an email to their support department, you get a generic email back stating that you will be contacted within 24 hrs, NOT! I was told today that they are putting in a new accounting system so payouts are slow but I would receive my money in 7 to 10 days after the manager finalizes his audit of my payment. I too have made a few deposits on their website which went through immediately. DON'T WASTE YOUR TIME PLAYING BECAUSE IT WILL NOT BE PROFITABLE TO YOU JUST THE CASINO. Let my experience of not checking their credibility first be a lesson to all, stay away from this casino and any others in this group of casinos.
Starman22 Send email
 
Mar 7, 2012

Winnings not paid

I also am one of those people who didn't know to much about online gambling and luckily didn't invest to much money with them. But I did win $2400.00 which they acknowledged and for which I have been awaiting payment since Dec. 2011.
After finding "Casinomeister" an online site that rates online casinos I found out that
Real Vegas Online as well as a host of other online casinos have reputations for taking people's money and not paying when they win. I also found out that since I was
a U.S. player and they are an overseas company Curgam Malta Ltd. that there was little I could do in finding help to collect my winnings. I have filed a complaint with the U.S. Federal Trades Comission and the Consumer Protection Agency but because they are not regluated by any of these agencies there is nothing they can do. God knows how many millions of dollars these casinos made and are making and getting away with it.
Starman22 Send email
 
Mar 7, 2012

Winnings not paid

I played at their casino Real Vegas Online and won $2400.00. Five weeks has passed and after many phone calls and E-mails I am constantly told that their accounting department is very busy. I checked a casino rating agency online
( Casinomeister ) and found out that they have a reputation for taking peoples money and not paying when they win.
Mjm118 Send email
 
Mar 7, 2012

Winnings not paid

I as well have played at the group of casinos 99 slots, Mighty Slots, and Real Vegas. I had never won before and when I did and complied with all their rules, they have not paid. People save your Money! These casinos are not going to pay. As other people have said they keep saying that it is in process. You have no direct with management or accounting nor do they respond to any emails. It is clear to me now that on chat they use made up names to misdirect anyone inquiring about their winnings. Please don't be fooled and keep playing. I never thought this would happen to me. The more people in the US that stop donating them their money the less they get and hopefully go under.

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