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realtor.com

United States,
California

Consumer complaints and reviews about realtor.com

User929123 Send email
 
Apr 9, 2012

Internet FRAUD

I have lost alot more then $1, 188 from this company...sad to say. I have gotten bogus leads as well. On top of everything, my banner ad was NEVER done correctly, after calling in numerous times. I have their Featured Homes product which I will not be renewing once it runs out. Stay far far away from this company. They prey on Realtors.
User828453 Send email
 
Apr 9, 2012

Bait and switch pricing

I called REaltor.com to get a quote on their enhanced listing service. I called back twice, MOnday and Tuesday AM and spoke once to Nick and once to another salesperson and was given same quote. This is quote they base from looking at your MLS log in so it is accurate to you. I called my listing customer and committed to the Realor.com service based on the price quote. I called back Tues afternoon and Nick took my credit card information and said it would be live in 15 minutes, using my MLS log in he once again confirmed the pricing... that would be three times in 2 days of getting a price commitment. Nick called back and said sorry, it will be almost double the price because I have had more listings than he thought and so need to be in another price bracket. This was information available to him and the other salesperson everytime they looked up my MLS and gave me a quote. this is such a scam for them to just push a button and turn on more pictures but they have us realtors caught. I was promised a call within 24 hours when asked if manager would call... still no call back. This is a company that does not take their commitments seriously. I recommend you be cautious in your dealings as they do not live up to what they say in honoring pricing or returning calls.
User929123 Send email
 
Apr 9, 2012

Bait and switch pricing

My gosh, the EXACT same thing happened to me! Realtors need to band together and black list this company. They are crooks!
User900599 Send email
 
Apr 9, 2012

Scam products

They are scam artists be careful and do research before you fall pray to their promises
User929123 Send email
 
Apr 9, 2012

Scam products

Yep! I have my service expiring in June with them and they have stolen money from me this whole year! I will NEVER use them again.
California Broker Send email
 
Mar 12, 2012

Internet FRAUD

Received numerous calls from Kyle Suffolk (805)557-2504 who had been giving me the real sales pitch on Realtor.com "Buyer's Assist" - "Search Assist" For $99.00 per month/12 month commitment, I would be receiving 10-15 real estate buyer leads from this firm. Since I have signed up I received 1 lead that wasn't even in my service area or zip code territory. It has been a huge waste of money and my messages to Kyle Suffolk and Realtor.com have been dismissed. If you are a REALTOR and Realtor.com starts soliciting your business, I would suggest that you hang up.
This is the biggest waste of $1, 188 of my career. It's hard to believe that this firm would try to take advantage of me, a Realtor. It was only later, that I realized that many other Realtors nationwide have been ripped-off by this same firm and this bogus lead generation program. After reading all the complaints in this firm, it is clear that Realtor.com has been using misleading advertising to Realtors in order to generate revenue for quite sometime now.
email address of Kyle Suffolk (805) 557-2504 at Realtor.com:
[email protected]
- in case this snake oil salesperson contacts you!
FGAV Send email
 
Mar 12, 2012

Internet FRAUD

I have had a horrible experience with realtor.com. I paid 159/month for a banner ad for a year and got nothing for it. I also paid 75/month for a zip code and got zilch as well. I had a 1-888 number where people would call me and they would ask for the social security office, a rental office in Virginia, all kinds of crazy stuff, or my phone would ring and I would answer it and it would be someone from California and they would claim I called them. I have wasted 1000's on this and got nothing for it. I think it is criminal and they will never get another penny of my money. They are now calling me to renew pretending to know nothing about all the complaints I have phoned in and emailed. STAY FAR AWAY from this company. They take our hard earned money and give nothing in return.

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