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Reliance Communication - GSM Services

India

Consumer complaints and reviews about Reliance Communication - GSM Services

BIJENDER Send email
 
Mar 22, 2012

Unauthorised charging in Mobile connection

I am a user of reliance mobile SIM for the last 6 years and face not serious problems like this one. Nowadays they are deducting from my account without informing me like you are subscribed to this services, Cricket alerts, Astrology, Caller Tunes, news ..and what not.. but surprise is that i have not said them to do so. And one more thing one day my mobile is automatically started the Internet connection and as you know for this also they charge.

I am not feeling happy with their this kind of business, each time when they deduct Rs.30 for ring-tones i have to call to customer care that why they charged me for this as i have not subscribed and then they return my money. This is not a satisfactory business . Till now i have lost so much money which may be about more than Rs.500.

Hope to see a better and serious service from them. Don't charge unnecessary to your customer to earn money.

Yours Faithfully
Bijender Singh
E-mail- [email protected]
Mob- 9014512758
RCOMcare Send email
 
Mar 22, 2012

Unauthorised charging in Mobile connection

Hi Bijender,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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