I had an accident due to failed clutch and brakes on on Monday and am struggling to lay a formal complaint as there are no email or telephone numbers for the complaints department. All the is is the customer service number that keeps you holding for hours on. I need someone to call me back.

They won't service my car coz apparently their system is not picking up my extended service plan which I made last year.

I facilitated a deal of a car between my mom and Renault Meadow dale Edenvale Branch requested an automatic since she is old 55 years old perfect car for her to drive ,we picked it up Monday the 25/06/2018 and Tuesday I decided to drive it to work to get used to it since I was going to drive my mom to Eastern Cape following day ,I realised that when I am at a hill the car wants to be balance and on Wednesday I wrote to the sales Consultant who was assisting Denial Tladi and he referred the matter to a technical person via an email whom informed us that it has manual transmission. I drove there with a car and the sales manager said mom signed they will not help us ,we must only talk to Wes bank the bank who approved funding whom approved funding. I requested an automatic then I was tricked with being given an automatic with manual transmission and now they don't want to exchange it to the one I asked for .

Renault doesn't know how to treat clients. I have the car at work not being driven as I am waiting to be assisted.

Regards

Kanyisa Bele

I facilitated a deal of a car between my mom and Renault Meadow dale Edenvale Branch requested an automatic since she is old 55 years old perfect car for her to drive ,we picked it up Monday the 25/06/2018 and Tuesday I decided to drive it to work to get used to it since I was going to drive my mom to Eastern Cape following day ,I realised that when I am at a hill the car wants to be balance and on Wednesday I wrote to the sales Consultant who was assisting Denial Tladi and he referred the matter to a technical person via an email whom informed us that it has manual transmission. I drove there with a car and the sales manager said mom signed they will not help us ,we must only talk to Wes bank the bank who approved funding whom approved funding. I requested an automatic then I was tricked with being given an automatic with manual transmission and now they don't want to exchange it to the one I asked for .

Renault doesn't know how to treat clients. I have the car at work not being driven as I am waiting to be assisted.

Regards

Kanyisa Bele

Complaint Details

Attach photos (optional)Confirmation code

Submit

Recently Updated Complaints

COCA COLA MOBILE DRAW UK - I got this sms true or false
I have got sms from 094769415678 no at my phone received...

sui northern gas pipelines limited company - delay in new sui gas meter
Respected Sir, Assalam