Submit a Complaint

Rick and Gina Alford

United States,
Mississippi

Consumer complaints and reviews about Rick and Gina Alford

User925992 Send email
 
Apr 6, 2012

Fraud/Misrepresentation

In response to the previous comment, made by someone who didn't have enough conviction to sign his/her name, allow us (Russ and Deborah Bergeron) to respond:
1. If you (whomever you are) will not buy from us, that's fine. We refuse to do business or associate with anyone who supports Rick and Gina Alford and their scams. We don't need your business or your endorsement.
2. Perhaps the dog that Gina Alford intended to sell us is now AKC registered, but at the time she was intending to sell this dog to us, she had not registered a litter in two years. Not only was the dog she intended to sell us not AKC registered, neither was the dog's dam. Anyone interested can check with the AKC. They will confirm. In fact, Gina admitted this to us in an e-mail. We will be happy to send that to anyone as proof. What reputable breeder would advertise AKC-registered puppies when neither the puppy nor the dam are AKC registered? Why would a breeder not register a dam before breeding? Why would a breeder not register a litter or a puppy after 10 weeks but advertise it for sale as AKC registered? If the dam is not AKC registered, how can one confirm (aside from DNA testing) that the puppy is from the dam?
3. Our request for photos was reasonable. The issue was not with the quality of the photos. Gina refused to send us photos until we finally threatened to cancel the sale if we didn't receive pictures. When she did finally send photos, they were clearly pictures of at least two different puppies. We have the pictures and can e-mail them as proof.
4. Non-refundable deposits are established in written or verbal contracts. The Alfords did not ever establish, verbally or in writing, that our payment was non-refundable. In fact, they never sent us a sales contract until AFTER we decided not to buy the puppy. They demanded that we sign that contract in order to get our money back. We refused. They then agreed in writing to return our payment, signed a repayment contract which they wrote, and then violated the contract by not making payments on time. Research the numerous complaints against the Alfords and you'll find the same pattern over and over again -- misrepresentation, fraud, failure to refund or return money.
5. Finally, we're fortunate to have numerous reputable breeders who know and trust us and who know we provide a caring, responsible and loving home for our dogs. As for the coward who wrote this anonymous comments above, you can pass this along to the Alfords: We owe the Alfords nothing, and that includes any apology for posting this report. Yes, the Alfords will get what they deserve -- not restitution, but retribution for their illegal and unethical behavior. We will continue to post reports at consumer protection sites like this one, and we will pursue every social and legal avenue available to inform and warn people about the unethical and illegal activities of Rick and Gina Alford. Everything we have said in our report and in this reponse is fact, and we will be happy to share those facts with anyone who is interested in the truth.
User927376 Send email
 
Apr 4, 2012

Fraud/Misrepresentation

It is tragic that Debby/ Deborah Bergeron has done this. She has shown Pomeranians and she is a member of this "exclusive" club that will not "work" with just anyone. She was though of as reputable person herself until she did this. This whole mess reflects Debby's personality and lack of ethics. I will not buy from her, nor will anyone I know since this has occurred. The Pom world grape vine is very small, and word travels so very quickly.

The dogs that she has accused Gina of not being AKC registered - are indeed AKC registered. Debby understands so little of how AKC works that in her own ignorance she assumed things that are not true. I have held *IN MY ARMS* the puppy that Debby is lying about. Not once, but *TWICE* as I am seriously considering that baby boy's Sire and have friends studying those bloodlines. Gina and Rick had no problem with me coming to their home once the puppies had enough vaccines/immunity for there to not be parvo or other germ issues. This is the responsibly of any reputable breeder; that you do not allow harm to come to the puppies. It is apparent that Debby is not concerned for the safety of her puppies, or anyone else's puppies either.

Cell phones will *NEVER* transmit a true color image. I have seen the puppy in person twice and I have seen all the photos of him as well. It is sad that she is in the show ring with Champion dogs, but know so little that she can't tell when lighting affects a photograph. Debby received many photos of this baby boy. All she had to do was come pick him up, with the rest of his purchase price and in her arms she would have had a beautiful pom. Anyone who has met Gina, or talked to her for any length of time know she has a really difficult eye disease. It would seem that Debby expects professional show ring photos from devices that are not able to do so, and from people with vision issues.

I wonder if most of the people who read this will understand what a NON-Refundable deposit is? I shall clarify it for those who don't. A non-refundable deposit is money you put down to have something held. Like lay-away. When you don't get that something, in this case back out and decide you don't want it, you loose that non-refundable deposit. Debby changed her mind and decided to not get the puppy. Gina was being so incredibly gracious that she was even willing to let them have a non-refundable deposit back just to be nice. Word to all breeders - stay firm and do not ever give back a non-refundable deposit. The actions that Debby is portraying here are the kind of actions you will get from being lenient with dishonest people.

That Gina and Rick were even ever threatened with legal and social actions shows that these people were not a good home for this puppy, and I hope that no one else lets Debby/Deborah/Debby65 Bugeron OR Brown, or Russ/Russell have a dog again. I hope this case is resolved legally and that the full apologies owed by the Burgerons along with other amends are given to the Alford family as proper restitution for how they have been treated. These kind folks never defaulted on a contract, and it is WRONG to see them maligned and slandered needlessly.
User927376 Send email
 
Apr 4, 2012

Fraud/Misrepresentation

It is tragic that Debby/ Deborah Bergeron has done this. She has shown Pomeranians and she is a member of this exclusive club that will not work with just anyone. She was though of as reputable person herself until she did this. This whole mess reflects Debby's personality and lack of ethics. I will not buy from her, nor will anyone I know since this has occurred. The Pom world grape vine is very small, and word travels so very quickly.

The dogs that she has accused Gina of not being AKC registered - are indeed AKC registered. Debby understands so little of how AKC works that in her own ignorance she assumed things that are not true. I have held *IN MY ARMS* the puppy that Debby is lying about. Not once, but *TWICE* as I am seriously considering that baby boy's Sire and have friends studying those bloodlines. Gina and Rick had no problem with me coming to their home once the puppies had enough vaccines/immunity for there to not be parvo or other germ issues. This is the responsibly of any reputable breeder; that you do not allow harm to come to the puppies. It is apparent that Debby is not concerned for the safety of her puppies, or anyone else's puppies either.

Cell phones will *NEVER* transmit a true color image. I have seen the puppy in person twice and I have seen all the photos of him as well. It is sad that she is in the show ring with Champion dogs, but know so little that she can't tell when lighting affects a photograph. Debby received many photos of this baby boy. All she had to do was come pick him up, with the rest of his purchase price and in her arms she would have had a beautiful pom. Anyone who has met Gina, or talked to her for any length of time know she has a really difficult eye disease. It would seem that Debby expects professional show ring photos from devices that are not able to do so, and from people with vision issues.

I wonder if most of the people who read this will understand what a NON Refundable deposit is? I shall clarify it for those who don't. A non-refundable deposit is money you put down to have something held. Like lay away. When you don't get that something, in this case back out and decide you don't want it, you loose that non refundable deposit. Debby changed her mind and decided to not get the puppy. Gina was being so incredibly gracious that she was even willing to let them have a non refundable deposit back just to be nice. Word to all breeders - stay firm and do not ever give back a non refundable deposit! The actions that Debby is portraying here are the kind of actions you will get from being lenient with dishonest people.

That Gina and Rick were even ever threatened with legal and social actions shows that these people were not a good home for this puppy, and I hope that no one else lets Debby/Deborah/Debby65 Bugeron OR Brown, or Russ/Russell have a dog again. I hope this case is resolved legally and that the full apologies owed by the Burgerons along with other amends are given to the Alford family as proper restitution for how they have been treated. These kind folks never defaulted on a contract, and it is WRONG to see them maligned and slandered needlessly.
User925992 Send email
 
Apr 1, 2012

Fraud/Misrepresentation

I am writing this report about Gina Alford in the hopes that I can help someone avoid being scammed in the way Gina Alford scammed me.

Like many other people who have posted reports on Complaints Board about Gina Alford, we learned the hard way that she is a disreputable, dishonest and untrustworthy person who, like most scam artists, is a smooth talker and a convincing liar. She gains your trust and friendship and then steals your money. Like many of the people who have posted about her on this site, Gina Alford has threatened to sue us, post negative information about us on the Internet and ruin our reputation. Desite these threats, we are determined to seek justice and will take every step available to us to recover our money and bring Gina Alford to justice. I deeply regret not finding the information on this site about her BEFORE I dealt with her, but I'm hoping that my experience will help someone else avoid getting scammed by her. I also hope that I can be a part of bringing this woman to justice. If you've been defrauded and/or scammed by Gina and Rick Alford, please e-mail me at [email protected]. I would be happy to share evidence and information with anyone seeking to stop this disreputable dog breeder. Here's my story:

About a year ago (on or about March 2011) I was looking for a show quality male cream sable Pomeranian and while searching I saw Gina Alford's Website on the Internet. From the looks of her Website you would think that she was a reputable show breeder that breeds beautiful poms. However, PLEASE, don't be fooled by her Website.

I initially e-mailed her, and after some time she called me and told me that she had a litter of puppies due soon. In the next couple of days she called and told me they were born and there was a beautiful male puppy in the litter. I discussed this puppy with her and after a couple of weeks she called and told me he was a show quality cream sable with AKC registration etc., so I decided to buy this puppy for $2, 500 and sent her a deposit of $800.

After sending the deposit I asked for pictures of the puppy, but she always had some excuse why she couldn't send them to me. Finally, when the puppy was 8 weeks old, we demanded pictures of him. She sent me a few pictures of a puppy taken with her cell phone. Because of the poor quality you couldn't even see what he looked like, but I trusted her representations that this was a show quality cream sable puppy. She then asked for more money and, stupidly, I sent her another $1, 000. (Please everyone do NOT do this when buying any puppy. Reputable breeders won't ask for this. She needed the money so I even paid $20.00 to mail the check next day.

After sending Gina Alford the second payment I asked for more pictures, but Gina told me she worked by contract (not yet sent to me) and in her contract it states that she would not send out pictures until the puppy is 10 weeks old. She also told me her contract stated that he was guaranteed to be show quality at 1 year of age. She said the contract stated that if the dog was not show quality it would be replaced by a dog that was show quality.

So I waited until he was 10 weeks old and asked for pictures. Again she refused. We finally demanded pictures, and she then sent us a couple of pictures of a Pomeranian puppy. We looked at the photos and the puppy looked nice but the color seemed orange, not cream. By then we were getting suspicious, so we consulted with friends who are experts in show poms, and their opinion was that based on the photos Gina sent to us this puppy was definitely orange, not cream sable. But again, the photos were not the best quality, so we called Gina, told her our concerns and asked for more pictures that would clearly establish the puppy's color.

Gina was angry about our request for more pictures, but after stalling for a couple of weeks she finally sent us another picture. This puppy was definitely cream sable, but to us it looked much younger and different than the puppy in the initial pictures. Bottom line: We didn't think it was the same puppy as the one shown in the first photos. We again consulted with people who were experienced experts in Pom show dogs, and their opinion also was that the puppy in the second photo wasn't the same puppy as the one shown in the first photos. He didn't have the same face, ear set, tail set, etc.

At this time we also learned that this puppy had not yet been registered with AKC. In fact, we learned that not only was the puppy not registered with AKC, but we also learned that the puppy's MOTHER had not yet been registered with AKC. We were shocked by this fact, since Gina Alford had represented this puppy as AKC registered since the beginning of our discussions. So Gina was going to ship us a "show puppy" that wasn't AKC registered.

My husband and I discussed the situation and decided that since we had already paid $1, 800 on the dog our best option was to NOT let her ship the dog to us. Instead, we would pick up the dog ourselves. That way, if in fact it wasn't a show quality cream sable we could at least refuse final payment on the balance due and avoid shipping costs. We called Gina Alford, told her we were going to New Orleans on vacation and that we wanted to pick up the puppy in person instead of her shipping him to us. She immediately got very ANGRY and told us that NOBODY ever came to her home to pick up puppies. She didn't allow that. Then, she agreed to let us meet her somewhere to get the puppy, but she wanted us to send her the final payment before we picked up the puppy. Despite her protestations, we insisted that we would NOT agree to have her ship the puppy, insisted that we pick up the puppy in person and we told her we would not make the final payment until we saw the puppy.

She yelled at my husband and me for 10 minutes and then offered to refund our money. We immediately accepted that offer. She told us that before she would refund our money we MUST sign her contract, which we had yet to receive and had never seen. When we got the contract we discovered there was no show guarantee in it, as Gina had previously claimed in her e-mail to me. There was also no clause in the contract regarding photos, as she had previously claimed. After reviewing the sales contract, we refused to sign that document since it did not clearly establish our right to a refund. Gina and Rick Alford then sent to us a revised contract that established that they would refund our $1, 800 in monthly payments of not less than $200 a month. Under this contract, if payment was made we agreed not to take any legal or social actions against them.

After executing this repayment contract, Rick and Gina Alford sent us three payments totaling $600 over five months and then defaulted on the contract. During those five months, we sent numerous e-mails to them advising them of our willingness to resolve this matter in a friendly and amicable manner and telling them we did not want to harm them legally, socially or financially. We told them we would work with them to resolve this matter. During this time we learned by e-mail from Gina herself that she sold a puppy, but they clearly did not apply the proceeds of that sale toward their financial obligation to us. Now, they have defaulted on the repayment contract that they themselves drafted, and we can't get any response from them. They still owe us $1, 200 that they received for a puppy they did not provide. This is criminal fraud and we intend to file criminal complaints against them with the Mississippi Attorney General's Office, the FBI Internet Crime Unit and the Winston County (Mississippi) Sheriff's Office. We have documentation to support everything in this report and will gladly provide it to anyone who is interested in this case.

For anyone reading this report: PLEASE do NOT allow someone to use "friendship" and smooth talk to convince you to forget about smart business practices. If you're planning to do business with someone via the Internet, do your research BEFORE you send anyone money, no matter how "nice" or "friendly" they seem and no matter how professional the appearance of their Website. If you're planning on buying an AKC puppy, buy only from reputable breeders. Ask for and check references, do a Google search on their name and kennel and sign up for a breed forum and ask for people's opinions on the breeder. We wish we would have.
User546271 Send email
 
Apr 1, 2012

Fraud/Misrepresentation

Never send money to any breeder, good, bad, otherwise. A reputable breeder will want you to visit their facility before you pay any money. Also, breeders who engage in showing usually don't sell show quality pups to just anyone. It's like a an exclusive club. So, if someone advertises show quality pups, be very very careful.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username