Submit a Complaint

RomanoVilla.com

United States

Consumer complaints and reviews about RomanoVilla.com

Silkariels Send email
 
Mar 15, 2012

Products not authentic

***DO NOT BUY FROM THIS COMPANY*** FRAUD.

I PURCHASED OVER $1, 000.00 OF LOUIS VUITTON FROM ROMANOVILLA AND RETURNED THE PACKAGE UNOPENED, CONCERNED BECAUSE I COULD NOT GET AHOLD OF ANYONE TO HELP ME IN CUSTOMER SERVICE. THE ITEM HAS BEEN SHIPPED BACK AND THEY WILL NOT GIVE ME A REFUND.
I HAVE BEEN CALLING AND EVERY DAY AND I GET "THE MANAGER IS OUT SICK AND HAS LOCKED YOUR ACCOUNT", "THE MANAGER WILL CALL YOU BACK TODAY", "I WILL SEND IT IN FOR PROCESSING IMMEDIATELY" ON AND ON... YET NO REFUND. I HAD THE SAME PROBLEM WHEN I TRIED TO CANCEL THE ORDER ~ ON TOP OF COMPLETE RUDENESS FROM ONE CS REP WHEN I WAS UPSET THAT IT TOOK ME 30 MINUTES ON HOLD, (AFTER THREE PREVIOUS ATTEMPTS WITH NO ANSWER AT ALL), TO GET THROUGH TO SOMEONE AND SHE TOLD ME SHE COULDN'T HELP ME... I ASKED TO SPEAK TO HER MANAGER AND SHE SAID "CALM DOWN, NOBODY HAS HURT YOU" ... WOW. THIS BUSINESS IS MESSED UP.

I WILL BE CONTACTION LOUIS VUITTON AND THE NY STATE ATTY GENERAL.

[email protected]
Sam1567 Send email
 
Mar 5, 2012

BIG SCAM - DONT BUY

RomanoVilla is a big scam - I spent about 1200 dollars there and never received anything.
I called multiple times and each time they said that they are about to ship it.


DO NOT USE ROMANOVILLA.
Llaa Send email
 
Mar 5, 2012

BIG SCAM - DONT BUY

Yes. That website is a scam. They say their products are real but they are fakes. No such thing as real bags for 200$. They even emailed me a 50% off coupon. I have bought from them and it is fake but it is a good quality fake. DONT BUY! They even take your credit card number and use it to buy something else! WATCH OUT! READ REVIEWS FOR EVERY WEBSITE U BUY FROM FIRST.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username