I was in the store about 7pm shopping with my family and was trying on a pair of shoes and when I went to put the shoe on and actually put my foot down there was a broken off piece or the security thing that has a nail coming out of stabbed in the bottom of my heel and went very deep and drew blood my whole shoe is bloody and sock also have a hole in my heel very painful and I told the worker there and all she said was sorry I will let my manager no and I ask to speak to her and she told me she was not available I decided to call the corporate office and there were closed I will call tomorrow. I just would like to no what to do cause that nail could have been infected with something by someone else and I am in pain can barley walk on my heel. 12/11/2011

Sounds like another lawsuit-happy bitch. There is always a manager available.