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Royal Holiday
United States
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Consumer complaints and reviews about Royal Holiday
olddutch
Send email
May 28, 2017
royal nightmare
royal holidays are liers person helped sign us in told us could get us out never did how can u s a stand for these crooks we gave about 6000 dollars you would think great thank you for 6000 for nothing but no need to suck us dry some more well I think they can try its sad our credit will be ducked because some rip off company that get lower and middle class people I have all email from people going to put on as many sites on internet as I can might call it royal nightmare they email something that was wrong the told me they didn't send it lol
dianalane
Send email
Nov 30, 2015
Reply
I bought a timeshare with Royal Holiday and they lied to me at everything, every time I check for travel dates are not available and it's cheaper to booked flight and hotel with Expedia. The service is really bad, I asked to speak to the manager and was told that I cannot talk to her and that I cannot cancel my membership. Its been a nightmare for me!!! I was doing a research on internet about this fraudulent resort and how to get out of this fraud, i found this information and i want to share it with you, i hope it helps someone! :
http://www.timesharescam.com/blog/189-how-to-cancel-a-royal-holiday-timeshare-membership/
VanWinkleJ
Send email
Mar 6, 2012
Misrepresentation
Royal Holiday is a scam. Do not be fooled by this group. This company uses misleading high-pressure sales tactics as well as false, fraudulent claims and outright lies to induce consumers into signing a contract. They will stop at nothing to get you to sign. In April of 2004, my girlfriend (now wife) and I visited Puerto Vallarta. Upon arrival...still in the airport...we were bombarded by several individuals offering all sorts of 'free' gifts if we were to attend their presentation. This continued at our hotel. We were approached in the hotel lobby by a Royal Holiday representative claiming we had won a prize for a free lunch and several free activities. She called a taxi and took us to a resort where we found ourselves in an orientation that took 3-4 hours. The high pressure sales-pitch that ensued had us being passed from one representative to another, all while being continually served spiked drinks (in our opinion.) They promised that we could travel anywhere at any time...we have never been able to schedule a trip. They stated that our membership was an investment that would increase in value and that we could sell our membership and make money...a huge lie. They told us that we could rent/lease our membership and make money. We were told that we could write the membership off on our taxes...another lie. They offered discounted air tickets to use when we scheduled a trip...never able to attempt to use since unable to even schedule a vacation. They did mention maintenance fees, but claimed they would not increase...they increased almost immediately. The contract not only made no mention of the right to cancel within five days (we have since learned this through ABCs 20/20 segment & postings from others), it actually declared, "This agreement cannot be canceled by either party."...a misleading, untrue statement.
We have requested to be released from our contract with a full refund. We have "graciously" been offered a release from the contract without refund or we can pay to be reinstated and they "will give us the service we deserve.'" Since they have now turned us into a collection bureau, we responded with a cease and desist letter. We are now filing a complaint with Profeco citing misrepresentation and plan to share that information with the Mexican Administration for Tourism. We are also setting up a website at www.royalholidayisascam.com that will provide another outlet to warn consumers about this group, but also provide input on a course of action to take against this fraudulent company.
Whythelongfaces
Send email
Mar 6, 2012
Misrepresentation
I guess the word NO never occurred to you?
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