Submit a Complaint

Rue 21

United States,
Georgia

Consumer complaints and reviews about Rue 21

AnonymousAnonymous Send email
 
Mar 10, 2012

Staff

They insist on knowing your zip code - which I will never give to anyone - no need to.
The store location - Ft. Oglethorpe
When I responded to the zip code question, I responded "just put me as local".
The cashier had NO CLUE what to do.
She called the manager. The manager said its just for our records and our computers.
And asked yet one more time for it.
And again, I did not give it, simply stating put me as a local and that I did not fly accross the world to come to this store.
The cashier started almost crying.

Please hire some people that know how to handle customers.
Instead of managers that are just out of high school, and cashiers that have no experience.
Hire someone mature that knows how to keep customers coming back.
If a customer does not want to give a zip code - the only correct answer is "no problem".
A customer should never have to tolerate being asked 3 times.

Also, it was payday.
5 people were behind the register.
All getting their checks, opening them and chatting.
Hire some adults for goodness sake.
They won't roll their eyes, and show cleavage down to their belly button.
Men don't hang out there - its not a strip club.
Hahamango Send email
 
Mar 10, 2012

Staff

The only reason they ask for the ZIP code is so they know where to set up new stores. Also, it's very likely that those employees behind the counter getting their checks and chatting weren't actually on-the-clock, and were simply there to pick up their checks.

Perhaps next time instead of being a cunt you could be reasonable.
Hahamango Send email
 
Mar 10, 2012

Staff

One more thing--I find it interesting that this site requires you to fill in your name, address, and phone number in order to post. You didn't seem to have a problem with that. Bitch.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username