I was incarcerated from 7 September 2017 to 4 January 2018 during that time my rushcard was fraudulently used by an unauthorized person totaling $2800 of my VA pension stolen. I filed a police report and addafivit from Rushcard bank statement and a incarceration letter stating where I was at when the criminal acts was taken place. My account was changed online by an unauthorized user. My identity was stolen also. Rushcard stated that they wasn't responsible for activity but allowed an unauthorized user to make changes on my account the criminal has been arrested and is prison now but rushcard dispute Dept still denied me from getting my money rushcard is a terrible company who ripps good honest people off. Rushcard just sent me a letter stating my dispute claim was denied. Terrible Terrible Terrible