I placed an order of a Canon 5d MK 2 from Ryther Camera Package including a 24-105 mm Len and a variety of accessories. Ryther’s offer was very good. Lately a company representative called me and tried to upsell additional battery and warranties including international warranty. The person told me the battery came with the camera can just last for 30 min. That is extremely odd. I said NO to all of his offers, and he kept to change the price of his various offers to convince me to accept his offers. However, I said NO and emphasized that the camera will be returned if the package is not factory-sealed. He was also trying to sell me another method of shipping even though shipping was marked as free in the beginning. Then, they never sent me further informationa about the shiipping, but updated my account in their company web indicating the products were "sent out to be shipped". Now, almost 10 business days have been passed, I have not received the products. I contacted them twice through email, and requested a copy of the shipping proof. They do not response to my requests so far. I doubt that they have ever shipped anything of the products I ordered 12 days ago.

Hi, this is the manager for customer service for rythercamera.com - I'm sorry for the inconvenience, please call me directly at 877-644-7593 x.102 and ask for Tom. You can also call Bart, my assistant at x. 108. We will look into this matter promptly and provide a quick resolution.

Thank You,
Rather camera.com