Hello, To who it may concern.
I also have Safe Home Security. My custemer id # 305380 name Charles Dolle. I had a service tec come out to check the sistem. Since I was the second owner of the home. service tec tells me everything is working as it should. just like it did for the previous owner. I paid the tec 123.00 for a twenty minit viset. I was happy untill I had to replace 2 leaky rotted windows.Come to find out the wires where not even hooked up!!! The so called brackedge buttons wires where just drilled and stiffed in to the window cill WHAT THE F-K!!! So I called and explained the situation on 8-1-20011 I was told someone would get back to me. I called again on 8-10-2011 same story and I waited, no call back. So I called once again 8-20-2011 So here I am MARCH 13- 2012 still going around in circles with safe home security. I told a rep( Scott) I was done with the run around do not send a bill again Safe Home Security was dead to me. I trusted my home my family and all the contence of my home to Safe Home Security! WHAT IT COMES DOWN TO IS I WAS PAYING FOR SOMETHING I WAS NOT GETTING. I was told by Scott the rep to send this letter to try to clear my account. Sincery Charles Dolle