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SAFEWAY-RENTON,WA

United States,
Washington

Consumer complaints and reviews about SAFEWAY-RENTON,WA

User902530 Send email
 
Apr 7, 2012

RUDENESS

Had a $5 off coupon from safeway that was given to us from our previous safeway visit from the cashier for our next visit. Coupon just read $5 off any frozen product. Went back a week or so later and picked up some ice cream that was over 5 bucks. Got to the register and gave the coupon and it didn't come up. Cashier lady that we could hardly understand with her broken english said we could not use the coupon because it was for food. I told her the coupon says " frozen product" she kept saying we were wrong. I asked for a supervisor to look at it and the next cashier walked over and said she was a supervisor and that yeah we were wrong. I said well that is false advertising and they need to fix the coupon so its not so misleading. She kept saying its only for food and that ice cream isn't a food. I looked at it again and showed her that it says frozen product and ice cream is a frozen product. She basically called us lairs and was so rude. She asked us if we wanted to still get the ice cream because it was such a deal. I told her no because of the principal of the matter and we will shop at a different store. Went to a different Safeway next to our house on the way home and they honored the coupon no question asked. It didn't ring up at first like the first time at the rude safeway but the lady looked that I was buying a frozen product and put a code in and got the coupon value. What BS for a coupon that they gave us that was their's. Plus treating us like we are trying to pull one on them just really pisses me off. Safeway isn't a bad store just the first one was just some rotten old ladies that work the evening shift.

Adress to Safeway store 200 S. 3rd Street.
Renton, WA 98055
User732390 Send email
 
Apr 7, 2012

RUDENESS

Courtesy or not, they should still make sure the coupons are not misleading.

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