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Sally Beauty Supply

United States,
Texas

Consumer complaints and reviews about Sally Beauty Supply

Ejr Send email
 
Apr 17, 2013

Sally beauty. Supply

Knoxville Tn Clinton hwy employees are rude. No one wants to have that kind of treatment after they have worked all day and are trying to have a stop at a store for one item. They are so rude.. If I wasn't so tired, it would've been funny because she acted like she was the almighty AND HELD ALL POWER IN HER HANDS WITH THE CASH REGISTER!!!! LOL
Ejr Send email
 
Apr 17, 2013

Sally beauty supply

5-17-13 there was only two customers and two employees.. One employee was one phone checking another store for items the other customer needed that they didn't have. So the other employee had to wait in her to ring up my ONE item! So I'm waiting and waiting. She finally gets off phone and calls ANOTHER store not only for the customer for their store inventory!!!!!!! SHE NEVER ACKNOWLEDGED ME AND MY ONE ITEM. RUUUUUUUUDE!!!!!! And this was after 7pm. I had gotten off work and went to the grocery store located in the same shopping center.
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Mar 6, 2012

customer service

Just walked out of a Sally's store number 03156 in Spring Texas. Never have I received such poor customer service. The cashier (who claimed to be the manger) made a very simple mistake as she rung up my order. When I pointed it out to her, she became very noticeably upset and argumentative. I had to ask her to pull out the calculator and count each item one by one to show her where the mistake was made. Finally she realized what she did, but I never received an apology after 25 minutes of disputing the charge. I finally requested a full refund for all my purchases. I am never going to shop at Sally’s. I am choosing Ulta or Wal-Mart for all my beauty purchases in the future.
Mrs.Vidaca Send email
 
Mar 6, 2012

customer service

I don't understand why no one does something about this people or this store, is it really that bad? Do, they really don't care about us the customers ? When we are the ones that make this store possible, is there any thing that us customer could do or somewhere we could complain and actually have something done for us, am a customer from sally and love this store, but today I really had a bad experience with the manager, in Merced, Ca her name is Denise withends I believe she wrote her name in a way that is pretty hard to understand, gave us the worst customer service and also threatening us the she was the manager and we can't do nothing about it and that we did not knew who we where messing with, I ask for the customer phone number which she gave me the wrong number, I will really will like to know what can I do or complaint and actually have something done for this mistreatment.
Thank you


gave me the wrong number, it's

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