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Samsung & Airtel

Ghana

Consumer complaints and reviews about Samsung & Airtel

Airtel Presence Send email
 
Mar 16, 2012

Payment of Credit

Dear Manish Mittal,

We would like to inform you that your concern listed 29 Feb. 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

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Manish Mittal Send email
 
Mar 7, 2012

Payment of Credit

Dear Sir, I purchased a Mobile set from Samsung in Ghana in January 2012. Model is Samsung Chat 222plus.
The company is offering 12months internet and credit if you buy the mobile set in collaboration with Airtel. But even after repeated calls they have not given any credit even after more than one month of buying. The company is still selling the same scheme there by misleading the customers. I request that such selling should be checked immediately as company is fooling the general public by offering the benefits which they are not giving in order to sell there product.
Even after repeated calls to Samsung office and airtel office they have not shown any development.
I purchased the set on January 9, 2012 from ITSALAT International Ghana Ltd.
Regards,
Manish Mittal
0540 866 702
Airtel Presence Send email
 
Mar 7, 2012

Payment of Credit

Dear Manish Mittal,

This is to inform that your concern listed on 29 Feb. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[email protected]

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - http://bit.ly/fKcSxc
Facebook - http://on.fb.me/cECyvS

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