Royal Elite has the worst customer service ever known.. a timeshare membership shouldn’t being sold for the purpose of renting it out for a profit. it is not an investment. you should be able to do a research about the company before signing, if you are not allow to take a couple days to consider a purchase as big as a timeshare membership, you shouldn’t purchase it at all. This is another forum with more complaints made to Royal Elite timeshare sales tactics, we are not the only ones.. this needs to stop:

http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/

I recieved this fax with advertisement for a jamica, cobo, or cancun all inclusive vacation package for 199 per person. There was another faxed I recieved that had something simular W/airfire. The Number on the paper work w/airefare all inclusive didnt work so I called the other number Holiday MEX to see what this was all about. The sales agents were very pushy with collecting money up front. Eventually I was able to get them to honor the other flyer W/airfare and paid the $199x2 once the sales agent answered all my question. They sent ane-contrct that I signed that stated more fee my apply in peck season. I became fraustrated and stated Ill take a vac. package out of peak season they said that will be more too $199 per this wasnt in the contract. I contacted my bank after debating with these people for dayaand told them the issue with this company honoring the signed contract. my bank reversed the charges and im waiting for these people to respond to honor the contract or dispute my reverse.

I booked a vacation package for 896$ for four persons. I was suppose to recieve a comfirmation email with information regaurding the vacation. I never recieved the email. I then began calling them when I noticed the money was charged to my Visa. When I called I got many different responses; " the supervisor is in the bathroom, I will email it again mame, I don't know why your not getting it, and twice I was disconnected. I also asked for the man who sold me my package, Mark Morton, employee number 707, with the ext. of 306, and the gentleman named Kevin stated that their is no one by that name. I also noticed that the first question upon answering the phone was "Have you already purchased a vaction package", after you have said "Yes", you are placed on hold for some time and then given the run around upon returning to the phone. I did also give them a fax number to fax the information since they stated they emailed it three times, (my email and net was working) I never did recieve the info. via fax.
My Financial institution. was able to provide information regaurding the transaction. Sandos Reservations is a company based out of Florida. The number provided 1-866-704-5945. I googled a site "sandos reservations scam" and found interesting reports of this organization, but you may already be aware of that.
The MEMO that is faxed to different places of employment makes you believe that this promotion was sent from your employer. Many organizations/institutions have recieved this same fax in the surrounding area.
I hope something can be done with this, these people are very wrong for taking money that does't belong to them.

I got a flyer from a co worker from a travel agency called holiday mexico, sando reservation purchased a trip to cancun and was told to sign a e-ticket while i was on the phone to authorize the charges. It turns out the contract said we are not responsible for cancellation.
After so much struggle to get through they started changing their rules and regulations that there is more fees exceeding $99. THe contract indicates there will not be exceeding $99 fee per person. Lost complete trust with this fraudulant company.. How do I proceed into putting action against this company as Fraud. Chase supports the merchant that it has my signature and says that's the end of it. Is there a group lawsuit we can file for all the people that lost their money like I did... please contact me [email protected].