ı didnt take a feedback ?

no body contact with me

please check pictures.

why nobody contact with me ?

I cant take feedback please check pictures.

Saudia airlines changed the date of my business class return leg to Manila from Riyadh from 10th December to 28th December. They also downgraded the ticket from business to economy and offered me the opportunity to upgrade back to business by bidding money.

When I called (after approx. 2hrs on hold!!!) to advise that this was not acceptable all they would offer to do was refund my economy rebooked ticket.

I have managed to get a flight on 10th December by emirates for a cost of US$4,000 which adds to the US$1,500 lost to Saudia.

Surely this is illegal, even criminal.

I lost my camera in a saudia airlines riyadh-manila flight last jan 21 2018, and no one in there tried to help me find it.
It was the worst flight ever.
Please if someone finds it pls pls kindly contact me, or just send me the pics because the pics in there are more important to me...pls pls kindly send the pics in my email.pls pls..Godbless you.

email: [email protected]/[email protected]

contact no:39 3290444406

By means of this letter, me and my wife would like to rise a complaint related to the service received during our last flight with Saudia Airlines.
We had reserved especial seats (file 30) for a more comfortable trip. Just starting the flight in Madrid, we detected that both table and screen were not available, so we could not take lunch or enjoy amenities properly. Furthermore, during the technical stop in Jeddah, some technicians came and tried to fix the table, so we needed to wake up and move away for a while. After not being able to fix the problem, an adhesive note was stuck to my seat, saying that it was out of order, and then I was invited to move to another seat, leaving my wife alone. Obviously, the offer to change was to a cheaper seat, no a similar to the one I had paid for.

I have to suggestions about this matter:

- first, considering that we had been flying for more than 4 hours, and we had not said a word about any problem (the complaint was coming from previous flights), i think that the maintenance activity must be hold after the flight, not DURING it.

- second, if it is totally necessary to fix the problem during the flight, following the policies of the company, the alternative seats offered to us for moving should had been at least the same or if not available, superior (why we were not offered to move to business, by the way, practically empty at that moment?). This is the usual behavior in other airlines, we have already got that experience.

I questioned all these aspects to the cabin crew member. He was polite, but unable to help or take any fair decision. He just wrote down our complaint and encouraged us to send this mail in order to give prompt information to the company and ask for the type of compensation you may consider of justice.

I do feel that all these drawbacks should be fixed, we are really interested on it because we use of this flight to visit our country several times every year.


Our E tickets:

Mr. JOAQUIN-SALVELIO PICAZO YESTE 065 2477082091
Mrs. MARIA-JESUS BELINCHÓN REILLO 065 2477082090

By means of this letter, me and my wife would like to rise a complaint related to the service received during our last flight with Saudia Airlines.
We had reserved especial seats (file 30) for a more comfortable trip. Just starting the flight in Madrid, we detected that both table and screen were not available, so we could not take lunch or enjoy amenities properly. Furthermore, during the technical stop in Jeddah, some technicians came and tried to fix the table, so we needed to wake up and move away for a while. After not being able to fix the problem, an adhesive note was stuck to my seat, saying that it was out of order, and then I was invited to move to another seat, leaving my wife alone. Obviously, the offer to change was to a cheaper seat, no a similar to the one I had paid for.

I have to suggestions about this matter:

- first, considering that we had been flying for more than 4 hours, and we had not said a word about any problem (the complaint was coming from previous flights), i think that the maintenance activity must be hold after the flight, not DURING it.

- second, if it is totally necessary to fix the problem during the flight, following the policies of the company, the alternative seats offered to us for moving should had been at least the same or if not available, superior (why we were not offered to move to business, by the way, practically empty at that moment?). This is the usual behavior in other airlines, we have already got that experience.

I questioned all these aspects to the cabin crew member. He was polite, but unable to help or take any fair decision. He just wrote down our complaint and encouraged us to send this mail in order to give prompt information to the company and ask for the type of compensation you may consider of justice.

I do feel that all these drawbacks should be fixed, we are really interested on it because we use of this flight to visit our country several times every year.


Our E tickets:

Mr. JOAQUIN-SALVELIO PICAZO YESTE 065 2477082091 (passport AAC113888)
Mrs. MARIA-JESUS BELINCHÓN REILLO 065 2477082090 (passport AAC113887)