Attention: Visitors of this site, please be aware this is not the actually membership company website.

Again, this site is not the company site and any message you leave here is not received by the actual company. In this type of forum, though it allows you to express yourself, it does not provide the answers about your specific order or the assistance that only customer service can provide.

We will be happy to assist you please contact us directly. If you have a charge then you have authorized an order for a membership we support. For the best source of accurate information and full assistance, please contact the customer service department directly between 8:30 a.m. – 5:30 p.m. PST, Monday to Friday. We always publish our customer service phone number on all of our order sites, customer service site, and also on your bank statement we provide it for your bank to list next to the charge for easy reference.

In the future, we humbly suggest before you authorize and give your account to be debited make sure you are okay with the charge; as you are informed in advance about the membership fees. We look forward to hearing from you directly and being of service to you.

Thank you,
Your Customer Service Department.

The same thing happend to me, and when I called the guy told me they could not do nothing about it. I said I want the number to the BBB and he said FIND IT YOURSELF... Can't the BBB shut them down for not giving the number???

Please contact our customer service directly at 818-380-5710 between 8:30 a.m. – 5:30 p.m. PST, Monday to Friday. We would be happy to address you. We are here to help you as our customer.

Thank you.