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Scandinavian Design House Handels GmbH

Austria

Consumer complaints and reviews about Scandinavian Design House Handels GmbH

Michael Frost Send email
 
Dec 27, 2017

Amounts charged to our Account, NO. 60542060

Michael Frost Send email

Dec 27, 2017
Amounts charged to our Account, NO. 60542060
Somebody has used our account to play the DH Texas Poker game. This has happend three times, as you can see in the encloses documents.

I have in no way authorized the transactions and have myself in no way played these games.

I am talking about the payments:

Payment ID 1509851695796085, € 4,24

Payment ID 1509851689129419, € 16,98

Payment ID 1509851692462752, € 16,98

I expect that Facebook returns the total amount of € 38,20 to my credit card account.

If I should not receive an answer to this complaint with in a peroid of 3 days, I will turn this case over to my lawyer here in Austria.

Best regards

Michael Frost
Owner of Scandinavian Design House.
Michael Frost Send email
 
Dec 27, 2017

Amounts charged to our Account, NO. 60542060

Our account no. 60542060 for Scandinavian Design House Handels GmbH has on the 4. December 2017 been charged 3 times for the transactions:

Payment ID 1509851695796085, € 4,24

Payment ID 1509851689129419, € 16,98

Payment ID 1509851692462752, € 16,98

Total amount € 38,20 has been charged due to the DH Texas Poker game, which I in no way have played or authorized anybody else to play and to charge our account.

I expect Facebook to revert the full amount of € 38,20 to our credit card, which is used to pay the adverts we normally have in our different Facebook accounts.

I expect an answer to this email no longer than 3 days of today.

Best regards

Michael Frost
Owner of Scandinavian Design House
Michael Frost Send email
 
Dec 27, 2017

Amounts charged to our Account, NO. 60542060

Somebody has used our account to play the DH Texas Poker game. This has happend three times, as you can see in the encloses documents.

I have in no way authorized the transactions and have myself in no way played these games.

I am talking about the payments:

Payment ID 1509851695796085, € 4,24

Payment ID 1509851689129419, € 16,98

Payment ID 1509851692462752, € 16,98

I expect that Facebook returns the total amount of € 38,20 to my credit card account.

If I should not receive an answer to this complaint with in a peroid of 3 days, I will turn this case over to my lawyer here in Austria.
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