This was supposed to have been free but 39.95 was took from my a acct I didn't say for you to want my money back in my acct

I noticed only after four months a charge from score sense, I call to claim and my request was denied. They stopped charges but didn't refund money for a service I never requested.

I searched for 'free credit report' from a search engine, scoresense popped up and offer 'free credit report' at $1. I did not sign up for any of their services but later found out they charged me $39.95/month, without my consent, or any notification when they charge from my credit card.

did not use services my browser does not let me access their web page..i cancelled three times before due date
they still charged me $39.95...how can they get away with this fraud
shirley arty

THIS CREDIT SCORING SERVICE PROVIDER SENT MY CREDIT REPORT BY EMAIL STATING THE CHARGE TO BE
$ 1.00. I THEN RECEIVED A BILL BY MY BANK FOR $ 39.95 FROM THIS COMPANY IN WHICH I NEVER AUTHORIZED

This has to be considered nothing more then a MAJOR RIPOFF. I had these damn poups on my laptop. I tried stopping them. The popup was stating that :Our records indicate you haven't taken advantage of your FREE credit report" This popup was fashioned to appear that the FREE credit report was being endorsed by JP Morgan Chase, which happens to be my personal bank. (Nothing more then DECEPTIVE PRACTICE) So Okay I go ahead and figure for $1.00 which was supposed to be refunded and never has been. I put in my information and at the end of the process my debit card information. Well in less then 5 days they debit $29.95 from my checking account. Know I'm pissed. I call this OTL score source and give them hell. There customer service reps explain there is this Free 7 day trial period.FREE what is $29.95 taken from checking account have anything to do with FREE?? And why is the money debited UNDER 5 DAYS???? This OTL score source is GARBAGE. I filed a report with my bank and cancelled with OTL scoresource. The bank told me they have to give them 15 days to refund me my money. To call them back if this doesn't happen. And then they will refund me. OTL score source said they will investigate it and maybe I will be refunded in 3 business days.

There needs to be away to get your money back. This is fine to, however this doesn't get your money back. According to all complains on this page they deceive people. Why don't we all just do a class action lawsuit? That would get us our money back!

Every year I get my credit report free. This year I decided to go online and I saw ScoreSense free Credit report. I tried it and I was told it was a 1.00 refundable fee, about five days later when I pulled up my credit score for the first time, they charged me on the same day which was Sunday 03/17/13 $29.95. I called the telephone number and was told they will send in a refund request. I don't believe them, this is the reason I am sending the complaint to you today because this is fraud. the telephone number that I have from the company is 800-679-6327 and 800-678-5464 only customer care. I only want my money back, if you are not able to get my money back I will be in touch with (BBB) my email address is [email protected]

we used this ripoff company to check our credit scores it was supposed to cost 1.00 then they charge my account an extra 29.95 without my consent and refuse to refund my money. i will post complaints about these scammers on every website i can find beware of these crooks it seems this is their m o

I DID NOT KNOWINGLY AGREE TO JOIN THIS SO CALLED COMPANY. WHEN I SPOTTED THE CHARGES BEING DEDIUCTED FROM MY CHECKING ACCOUNT, I IMMEDIATELY WENT TO MY BANK, AND CALLED THIS COMPANY TO HAVE THESE CHARGES STOPPED IMMEDIATELY. THEY ARE BETTING PEOPLE WILL NOT BOTHER THEMSELVES TO DEAL WITH THE TIME AND TROUBLE IT WILL TAKE TO GET RECOVERY FROM THEIR QUESTIONABLE PRACTICES, BUT I WILL PURSUE THIS TO DEATH. I HATE THESE SCAMMY COMPANIES WHO ARE BETTING ON PEOPLE BEING TOO BUSY TRYING TO JUST MAKE IT FROM DAY TO DAY THAT THEY WILL NOT NOTICE THEY ARE BEING TAKEN (AT LEAST UNTIL THEY HAVE MADE THEIR LITTLE NEST EGG OFF OF YOU) I AM GOING TO FILE COMPLAINTS WITH POLICE, CONSUMER PROTECTION, AND WHO EVER ELSE I CAN DRUM UP. I WILL TAKE WHATEVER MEASURES I CAN TO RECOVER EVERY CENT THEY HAVE TAKEN FROM MY ACCOUNT. PLEASE DO NOT DO BUSINESS WITH THIS COMPANY

BEWARE! SCAM! WARN OTHERS! ScoreSense fraudulently deducts money from your account. I literally backspaced, then exited from their site, yet they received my information AND proceeded to deduct money from my bank. I immediately sent them an email, thru their site, to which I am still told they never received it, nor the second email I sent them. They said they sent me three credit scores, which is not true. Once I told them I did not receive three, as they said, I was told, "Oh well", you got one. Do not trust this company. They do not deliver what they say they provide, and will hit your bank account DAILY, until they deduct money from your account. I plan to call the BBB to see what they can do, as far a filing a claim against ScoreSense.

Did not complete the online request to sign up for ScoreSense service. I hit the back button, then clicked out of their site. To my surprise, they still sent the request thru and deducted money from my account. I have sent them 2 emails, through their "contact" site, but they tell me they have "not" received any emails from me! Today, one of their managers, "Carla" told me when I backed out from their page, then clicked out, they still accept and send through your information. This company operates on a scam process, stealing from people. BEWARE of this company, and warn others.

I tried to get my so called free credit score. It would not accept my credit card even though it has money on it and I tried to get it to work 3 times. The link that says to click it if there is a problem, which that definitely is, does not work. It says the page has been discontinued or moved to another link. There is no other link listed so I have no idea why my credit card for my 'free' credit score didn't work. I tired calling the phone number listed for help and there was no one there. I'm very upset about this whole situation.

As I recall, they do not have an introductory sentence stating that one should
read the bottom of the page, the small print, nor do they give a hint that
there is such an option.. the invite is to donate a dollar and get a report,
and the dollar is refunded.

They did not even refund the dollar.. it wasn't until my phone call yesterday
that they emailed me they would refund the dollar.. I am still waiting for that.
It had been over 10 days, and if I had not made an issue of it, the dollar would
not have been offered back to me. They think that will pacify me. WRONG.

From what I read on this particular Complaints Blog is that many intelligent
and educated people were also deceived. True, some of the posters do not
have a grasp of spelling, grammar, and punctuation, but they are sincere
in their perception of what occurred.

If it were only a handful of people, well, one might think the terms were made
clear: that you are signing your life away to a place which takes your money
without any road signs, refuses to credit it back, and has sales people/reps
who are rude and obnoxious. The woman I spoke with the first call was
motor-mouthed and spoke as if she were running for a train, no
audio devices attached to her vocal cords, and without any charm.

Sorry, I do not rationalize their unethical dealings with the public.

Since when do people need to be told they should read the terms and conditions of what they are agreeing to? Do you sign contracts without reading them? Same difference.

You actually have to READ the terms and conditions that state by accepting you ARE giving your authorization. You know, the link at the bottom of the web page?

From their website. Don't know how much cearer they could be.

http://www.scoresense.com/help/terms-and-conditions.aspx

1. This is a Binding Agreement
These Terms and Conditions are a binding legal agreement between you and us and govern your access to the Sites and your purchase and use of the Services. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. EACH TIME YOU VIEW, BROWSE, ACCESS OR USE THE SITES OR THE SERVICES, YOU AGREE, WITHOUT LIMITATION OR QUALIFICATION, TO BE LEGALLY BOUND BY THESE TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THE SITES OR THE SERVICES.
4. How To Cancel Your Enrollment in Subscription Services
You may terminate your enrollment in Subscription Services at any time by calling us at the toll free number that appears on the applicable Site and on the emails that you receive from us. If for some reason you do not have access to a phone, you may terminate by writing us at 4447 North Central Expressway, Suite 110 PMB 406, Dallas, TX 75205, and requesting termination. You may not cancel via email to us. We do not provide prorated refunds.

No, they don't make it clear at all. I don't know what web site you are reading,
but the one I was reading did not clarify this term of condition at all,
nor was there any area in which one signed on a box, "I agree" so
that dozens of us are victims of this corrupt organization.

Furthermore, they are rats in a sinking ship. They will be reported
by anyone who has the time and fortitude to do so.

My bank looks unfavorably on such fraud.

There will be a dispute of this illegal action, and they will refund
this money. It is a criminal act to mislead and to withdraw
funds from a checking account w/o written permission.

Their address is listed more completely somewhere in the list of
consumer complaints.

These people advertise that for 1 refundable dollar, they will send you a report on your credit scores.. so they did this, using my checking account debit card. However, they neglect to make it very clear that you are signing for membership at $29.95 a month unless you cancel within 7 days.

So, on looking online at my bank statement, I find that charge, call them, and they say they have to turn it over to billing department. They finally give me a cancellation for membership number but neglect to send that via email for proof.

Also, 8 hours later, after speaking with 3 reps., they do send me an email saying they are giving me back my dollar but not crediting my $29.95.

So, I cut and pasted every complaint on this board, about 8 pages worth, and sent them to the company, via email, telling them that these are people they have scammed, going back to 2010, and that I will report them to my dispute dept of my bank, to BBB, and very possibly to IC3.gov, which was recommended by one of the victims of this scam outfit.

I am going to print out all 8 pages of the complaints to give to my bank as more evidence.

David Gross wanted to set up a class action.. I think that is a good idea.. need to get this lot out of business.

Girl Interrupted.

They make it very clear in their terms and conditions that everyone should read before agreeing to them by accepting the $1 trial offer.