I ordered a front load dryer from Sears.com and talked to my local sears store who said he would match the internet price. I cancelled the order on May 4 which was for $800 and was a layaway order. I paid for the whole layaway contract before the first payment was due. I just wanted to get the sale price on the front load dryer. I still have not received a refund for the $800 as of today May 19. When I first cancelled the order it was 7 to 10 business days for the refund. Called again and now they are telling me 10 to 14 business days for the refund. This to me is unacceptable. There is no way it should take this long to refund a cancelled order. The longest at any other store is 3 business days. I will never again shop at Sears because of this. My contact number is 093000047446. Also when you call customer service they do nothing to help you. They just keep changing how many days it takes to get the refund.