Sign in
Submit a Complaint
Sears Kenmore Elite Top Loading Washer Model #796.2927
United States,
Texas
Tweet
Consumer complaints and reviews about Sears Kenmore Elite Top Loading Washer Model #796.2927
[email protected]
Send email
Jul 10, 2016
Rust spreading on the top deck
The entire top deck (that top of the washing machine where the lid fits into when closed) has been slowly rusting for several years. We purchased this unit November, 2011. I contacted the company and it was evident from talking to the service representative that he knew of the problem but that he had "his marching orders" not to respond to my complaint in an appropriate (read: warranty replacement) manner.
The rust is now getting bad enough that the next thing that will happen will be bits of rust staining our laundry.
We will be either (1) replacing the deck and doing it out of our own pocket or (2) replacing the entire machine based on which makes the most sense financially.
Sears is responsible for this product and this problem even though we are out of warranty.
Previous
1
Next
Complaint Registration Form
Information of the Company you are complaining about
Subject of Complaint
City (optional)
Complaint Details
Attach photos (optional)
Confirmation code
Submit
Submit Complaint
|
View full list of Companies
|
Latest Complaints
|
Terms of Use
|
Privacy Policy
|
Contact Us
© 2025
Complaint Board
User Registration
Already a Complaint Board member?
Log in now.
Username:
E-mail address:
Password:
Code:
Loading, please wait...
or connect with Facebook
User Registration
A confirmation email was sent to "
".
To confirm your account, please click the link in the message.
If you don't see the email in your Inbox, please check your Spam box.
User Login
Not a member of Complaint Board?
Register now.
E-mail address:
Password:
Forgot your password?
E-mail address:
Back
Loading, please wait...
Your password has been sent to the specified email address.
Log in
or connect with Facebook
User Facebook Login
Enter Username