purchased stove and refrigerator, waiting for scheduled delivery, yesterday at 8 am 3/9/12.called, got the run around all day.waited until 5pm, called.they said they would call between 6-9pm with a new delivery time for today.Never Called. Called them this morning, they said it would be tomorrow.Tomorrow is Sunday, who are they trying to kid.I've got one word for you, CANCEL!!!

Dears PSMack,

We're so sorry for the frustration you're experiencing while waiting for the delivery of your stove and refrigerator. The delay may be due to the availability from the vendor. Nevertheless, we would like to offer our assistance. My name is Stephanie L. and I am part of the Sears Social Media Escalations team and I would like one of our dedicated case mangers to contact you and look further into this. At your convenience, please contact our office via email at [email protected] so you don’t have to continue to be frustrated by this. In the email, please provide a contact phone number and the number your stove and refrigerator was purchased under and we will call you directly. Also, in your email, please provide the screen name “PSMack “you used to post on this site, for reference to your issue, and we do look forward to talking to you soon.

Thank you,
Stephanie L.
Social Media Moderator
Sears Social Media Support